Current Alerts For This Business
On June 9, 2020, BBB recognized a pattern of complaints from consumers regarding contract and refund issues. Consumers allege they hired BrownPaperTickets.com to manage their ticket sales and have not received the funds for the proceeds from their events. Consumers claim the company is blaming COVID, reduction in staff, and failure of their operations. Consumers who purchased tickets through BrownPaperTickets.com are also alleging they are having difficulties receiving refunds for events that were cancelled due to COVID.
BBB reached out to the company in an effort to address the underlying cause of its pattern of complaints.
As of June 23, 2020, BrownPaperTickets.com has not responded to BBB.