Business ProfileforRebel Med NW

ON 6/23/2023 I BOUGHT A PACKAGE FOR A SERVICE ON MY STOMACH CALLED EMSCULPT. I HAD PICS TAKEN AND ABIDED BY WHAT I WAS ADVISED TO DO TO SEE RESULTS. DURING ONE OF THE SESSIONS I WAS BURNED ON MY ABDOMEN WHICH I NOW HAVE SCARRING. I REACHED OUT TO THE PROVIDER WITH PICTURES OF MY INJURIES. THEY APOLOGIZED AND WE JUST MOVED ON AFTER THAT. THEY STATED THAT THIS HAS NEVER HAPPEN TO A PATIENT BEFORE AND STATED THEY REACHED OUT TO THE COMPANY REGARDING WHAT HAD HAPPEN TO ME. WE PROCEEDED TO THE REST OF MY SESSION. PICTURES WERE TAKEN FOR MY BEFORE PICTURES BUT NO PICTURES WERE TAKEN AFTER. AFTER MY LAST SESSION I WAS ADVISED TO WAIT 6 WEEKS TO SEE THE FINAL RESULT. I REACHED OUT TO THE PROVDER AND STATED THAT I DID NOT SEE ANY DIFFERENCE IN MY ABDOMEN AND THAT I WAS NOT HAPPY. *********************** STATED THAT HE WOULD REACH OUT TO THE COMPANY AND GET BACK TO ME. AFTER A FEW WEEKS HE DID, BUT NO ANSWER WAS REALLY GIVEN. HE STATED THAT HE SHOULDVE DONE AFTER PICTURES TO COMPARE. I REACHED OUT TO HIM THE END OF DECEMBER STATING THAT I WAS UNHAPPY AND LIKE TO COME TO A RESOLUTION. I PAID ALOT OF MONEY AND RECEIVED ***** ON MY ABDOMEN WITH SCARS THAT WILL NOT GO AWAY. I HAVE YET TO HEAR BACK FROM THEM AND FELL IGNORED. MY RESOLUTION WOULD BE TO GET A REFUND AND I MOVE ON ABOUT MY BUSINESS. I HAVE A LOT OF RESPECT FOR THIS FACILITY, BUT FEEL ITS TIME FOR ME TO MOVE ON TO ANOTHER DOCTOR FOR MY CARE. I HAVE HAD OTHER BODY PARTS DONE BUT DIDNT SEE RESULTS IN MY ARMS AS WELL SO I DECIDED TO JUST STOP. I AM NOT A HEAVY WOMAN AND I DO WORK OUT AND EAT HEALTHY. IM NOT SURE WHY MY EMAIL IS BEING IGNORED BUT WOULD LIKE TO MOVE ON FROM THIS ESPECIALLY SINCE I HAVE RECEIVED A NASTY BURN ON MY STOMACH WHICH I DID EMAIL TO THE ***** AND DR THAT WAS TREATING ME. I HOPE TO COME TO SOME RESOLUTION AND PUT THIS BEHIND ME. I DONT WANT THE REST OF MY **** TO START OFF WITH ANY OTHER OTHER NEGATIVITY. I JUST APPRECIATE A RESOLUTION SO WE BOTH CAN MOVE ON. I APPRECIATE YOUR TIME. RESPECTFULLY ********