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Find a Location

ACN & Associates LL C has 1 locations, listed below.

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    Business ProfileforACN & Associates LL C

    Immigration Consultant

    Current Alerts For This Business

    Government Action: BBB reports on known government actions involving business’ marketplace conduct::
    State of Washington v ACN & Associates LLC, a Washington limited liability company; and Ana Caroline Pinto Do Nascimento, individually

    The following describes a pending government action that has been formally brought by a government agency but has not yet been resolved. We are providing a summary of the governments allegations, which have not yet been proven.

     

    On September 28, 2022, in the State of Washington King County Superior Court, the State of Washington filed a Complaint for Injunctive and Other Relief under the Consumer Protection Act, and the Immigration Services Fraud Prevention Act against ACN & Associates, LLC, a Washington limited liability company; and Ana Caroline Pinto Do Nascimento, individually. 

     

    Ana Caroline Pinto do Nascimento, who owned ACN & Associates, LLC, made deceptive promises to help Portuguese-speaking immigrants from Brazil with legal assistance, then later abandoning them in courtrooms after charging thousands of dollars. 

     

    Nascimento is not a licensed attorney in Washington state, nor does she have an educational background in the law. According to consumer complaints, Nascimento told families she would represent them in immigration courts, but never appeared in any courts because she is not an attorney. When families asked for their money back, Nascimento refused or delayed. 

     

    In July, Judge Galvan ruled that Nascimento, and her business violated the Immigration Services Fraud Prevention Act because she is not a licensed attorney in Washington state, yet plainly advertised offers for immigration law services. Moreover, she does not have any accreditations to represent individuals or their families in any immigration court. The court also ruled Nascimento, and her business violated the Consumer Protection Act (CPA) by unlawfully marketing and selling legal services in a deceptive manner. Her website once advertised the business as “expertise you can rely on” that offered “immigration law you can understand.” 

     

    On September 28, 2023, the court held a one-day trial on remedies.

     

    Judge Galvan ruled that Nascimento must pay full restitution, plus interest, to her victims, plus civil penalties.  

     

    Subject to Judge Galvan’s approval, the Attorney General’s Office estimates Nascimento will owe $99,251 in restitution, and $130,000 in civil penalties. 

     

    The Attorney General’s Office received nearly a dozen complaints about Nascimento’s conduct. The Attorney General’s Office estimates approximately two dozen Washingtonians sought her assistance for them and their families and most agreed to pay her between a few hundred to a few thousand dollars. According to the lawsuit, she charged up to $6,000 for asylum petitions. 

     

    If you believe you have been a victim of immigration services fraud, file a complaint with the Washington State Attorney General’s Office online or call 1-800-551-4636.

     

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    ACN & Associates provides business, accounting and passport/visa services.

    Business Details

    Location of This Business
    600 Stewart St Ste 400, Seattle, WA 98101
    BBB File Opened:
    5/29/2022
    Years in Business:
    2
    Business Started:
    2/11/2022
    Business Incorporated:
    2/11/2022
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Ms. Ana Nascimento, Registered Agent
    Contact Information

    Principal

    • Ms. Ana Nascimento, Registered Agent

    Customer Contact

    • Ms. Ana Nascimento, Registered Agent

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/02/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    I (*************************) am filing this complaint on behalf of a non-English speaking woman named *****************************. *** hired ************************ to provide legal representation as she requested asylum in the USA. *************************** offered services for a total of $3600. *** ***** paid an initial deposit of $500 and another payment of $360. When *** ***** first appeared in court, she was surprised that *************************** did not arrive to provide legal representation as expected. The hearing was delayed another 30 days. At the 2nd hearing, not only did *************************** not arrive (again), but the court staff actually stated that she was not in fact a lawyer, and numerous asylum speakers had been fooled by her deceptive practices, and that my friend *** ***** must immediately find a legitimate lawyer. After we complained to Nacimento, she provided a Mutual Rescission and Release document (4/21/22) to cancel the initial agreement and agreed to refund the money ($860) in full. After at least two telephone conversations and multiple communications via WhatsApp and via Text, Nascimento provided print-screen images of a cancelled invoice, and two refunds processed on the Square Payment App. After the payment did not arrive, Nacimento stated that it would take two weeks for the money to arrive in *** ************ account. It is now 5/29 and no money has been received. What is particularly obscene about this abuse of a helpless single mother seeking safety in the US, is that refusing to return the funds is actually preventing *** ***** from moving forward with competent legal representation. Her next hearing in the first week of June. She could be deported because of this fraud/theft.

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

    BBB Great West + Pacific

    BBB Reports On

    BBB reports on known marketplace practices.

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