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          Pony Express Lake City has 1 locations, listed below.

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            Business ProfilePony Express Lake City

            Mail Box Rental

            Contact Information

            12345 Lake City Way NE

            Seattle, WA 98125-5490

            Visit Website
            (206) 367-6245

            Customer Reviews

            This business has 0 reviews

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            Customer Complaints

            1 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 42

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            This company offers mailbox rental, shipping and shipping supplies, gift bags, and office supplies. They also offer copying and faxing services, word processing and notary services.

            Business Details

            Location of This Business
            12345 Lake City Way NE, Seattle, WA 98125-5490
            BBB File Opened:
            4/14/2001
            Years in Business:
            42
            Business Started:
            3/1/1982
            Business Started Locally:
            3/1/1982
            Business Incorporated:
            10/17/1996
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • Pony Express
            Business Management
            • Mr. Rod Spencer, Vice President
            • Ms. Marie Spencer, President
            Contact Information

            Principal

            • Mr. Rod Spencer, Vice President

            Customer Contact

            • Ms. Marie Spencer, President
            Read More Business Details and See Alerts

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            05/30/2024

            Complaint Type:
            Customer Service Issues
            Status:
            Resolved
            *****, claiming to be the manager, just yelled at me and hung up the phone. This fact will be stated in 1-star reviews online if that becomes necessary. I called back and asked ***** to get a message to the owner, ***, to call me, but ***** told me they'd have to go through ***** and stated, "I wouldn't hold your breath." These are choices made by employees.I've spoken with *** before about my package that was stolen when this business was burglarized. I've left my information with multiple employees at least half a dozen times, requesting the insurance company contact me about my stolen property. I would like *** to contact me about my stolen property, as well as the unabashedly combative attitude of the previously named employees. ******** is the only current employee that is always professional on the phone and in person. The value of my stolen property is $120. I am willing to accept a ledger balance credit in that amount if I am still a customer by the time Rod responds. My other option is a police report of my own, and a civil small-claims case in *******. I've been patient. This is not the same business where I met *** and *****. I look forward to ***'s timely response.
            Read More

            Customer Reviews

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            Local BBB

            BBB Great West + Pacific

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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