At-a-glance
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Overview
Products & Services
Business Details
This is a multi-location business.
- Location of This Business
- Seattle, WA 98178-4918
- BBB File Opened:
- 4/23/2012
- Years in Business:
- 12
- Business Started:
- 9/28/2011
- Business Started Locally:
- 9/28/2011
- Business Incorporated:
- 9/28/2011
- Accredited Since:
- 4/12/2016
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Limited Liability Company (LLC)
- Business Management
- Mr. Peter Nelson, Member
- Ms. Ruth Nelson, Member
- Mr. Jon Rinker, Member
- Ms. Rachel Hanson, Business Development Manager
- Contact Information
Principal
- Mr. Peter Nelson, Member
- Ms. Ruth Nelson, Member
- Mr. Jon Rinker, Member
Customer Contact
- Mr. Peter Nelson, Member
- Additional Contact Information
Fax Numbers
- (206) 772-0566Other Fax
Phone Numbers
- (206) 992-6637Other Phone
- (206) 772-0566
Customer Complaints
4 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
07/12/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Customer Reviews
11 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Dominik K
05/31/2024
![](https://m.bbb.org/prod/ProfileImages/aa8591eb-11df-41d0-ad47-bab7916ed677.gif?tx=w_46)
Full Service Property Management PLLC Response
06/03/2024
Hello *******.
A move out calculation along with associated funds was remitted on Jan. 28, 2024 in the amount of $5,785.19. An email was sent along with it to your email account. I find it hard to believe you waited 5 months for a $5,000 refund.
I also find it hard to believe that you could not reach anyone over 5 months. We were your landlord. You had multiple documents and communication from us with contact information. We have a public website with our contact information. We are not operating in a black hole. Nor do we keep tenants' security deposits. That is illegal!!
The monies were deposited electronically in the same bank account with which you paid rent. We have had tens of thousands of electronic transfers occur without any interference or hacking. If you closed that account then the monies would have been returned to ** and we have not seen that.
I recommend you go back through your transactions between Jan. 28 and Feb. 10 to see if you can find it. It takes transactions a few days to transfer because the banks have to do secure handshakes back and forth multiple times to prevent fraud.
If you still cannot find it then email me at ************************************** or call me at ************. I am the *** and will make sure we get this all sorted out. Please do not wait another 5 months or I will not remember!
As for the fence, I am glad it got fixed. Our records show no work orders for a fence nor any communication from you regarding a fence being down. Most likely it was the neighbor's responsibility...for which we have no control over..
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