Customer ReviewsforMaple Leaf Property Management LLC

Im going to be nothing but honest when it pertains to my experience at Maple Leaf Management. Their communication ***** my landlord truly harassed me my entire stay although she was supposed to portray professionalism she didnt she ignored my calls my emails I also emailed her supervisor and she also ignored might emails as well. Throughout the pandemic I was without work I didnt have income so I didnt have a rent portion yet I was harassed several times with 10 day notices and evictions for non payment of rent when they were recovering their rent from ******* ****************** They forced me to pay $7000 during the pandemic for utilities and rent when I had no rent portion and when it came to utilities I was on an assistance program that was supposed to cover it something happened was delayed with them paying they took it upon themselves to pay it and forced me to come up with $7000 when I asked ************************* About over payment she indicated she was going to call me and never called she acknowledged that her and the supervisor got my email but neither responded nor fixed the issue nor discussed the issue. Im not from ********** when I first moved here my windows was shot out both levels she never fixed them I have small kids and currently dealing with a-lot of issues they never fixed. I have no access to my door because this is her second time changing the locks and didnt give me a key. Came to my house the other day no emergency I dont trust her she made false allegations had police come for wellness check on kids because my racist neighbor couldnt get them in trouble. Kids have not been able to live in house comfortably the entire four years. She took pictures of my kids without my permission and called them little monkeys. I am black monkeys is a racist term I am from the south Ive experienced nothing but a harsh ordeal entirely. Home was infested with rats they never came patched up holes etc. their company portrays racism and their not professional

****** and ******** we apologize for any miscommunication we have had on our part over the past four years, we also have faced significant challenges in communicating with you. Despite various attempts through emails, calls, and text messages, we have struggled to effectively manage this home.

It is important that we clarify that no eviction notices have ever been issued to you. During the pandemic, there was a moratorium on evictions, so we would not have issued any Pay or Vacate Notices during that time.  Any 10 Day Notices that were posted were related to landscaping and maintenance concerns.

Upon receiving your demand letter of February 8, and a phone call from the owner saying you had contacted them regarding a rat infestation, we decided we needed to do an inspection of the property. We posted a 48-hour legal notice to enter.  Upon arriving at the property at our scheduled time, we found that the locks had been changed without our knowledge, necessitating the assistance of a locksmith to gain access to the property. Even though you knew that we would be arriving at the home, you called the police and told them you were in ******* and there was someone breaking into your home.  It was a surprise to all, including the police that you were actually inside the home. We were able to do the inspection (there were no rats) pictures were taken of the rooms and your children happen to be in those ****************** time was there an intention for any of the conversation to appear to be racially motivated.

Regarding outstanding bills, while efforts were made to communicate and forward utility invoices, these remained unpaid. On May 22, 2023, a generous donation that you procured was received from a non-profit covering overdue utility bills and delinquent rent. Again, you have never received an eviction notice for any of these delinquencies.

Contrary to your claims, there were no bullet holes reported upon move-in, with documented move-in condition reports and prior inspections conducted by the ******* ****************** Subsequent periodic inspections revealed additional damage, including bullet holes, which were not initially reported.

We understand that you have told the owner you will be vacating on March 12th.  Our aim is to facilitate a smooth transition for all parties involved.