ComplaintsforDevmyresume
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Complaint Details
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Initial Complaint
04/14/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I purchase resume and cover letter writing services from DevMyResume for $104 which came with a money back guarantee. The writer that the assigned to my case did nothing to the resume that I provided except rearrange the order and added unprofessional color to the resume. The writer DID NOT change any language/wording or search engine optimize the document.On top of this, the unfinished product was delivered to me days after the deadline.I was shocked with how poor of a service they did and began looking more into the company. I soon realized that all the high praise for them on the internet is people trying to make some cash on the side. DevMyResume has what they call an Ambassador Program that gives people money when someone purchases services through their link. I reached out to the DevMyResume Customer Support and was put in contact with *****. This woman was about as incompetent as they come and stated that she would only give me $83.93 back. I find this insane considering that I literally got nothing of value from them and that the terms of the service I purchased stated a money back guarantee. ***** then informed me that I could only get a full refund if they dont fix the errors the second time around even though it was now a week after the deadline I paid for initially. That is not how a guarantee works and they are just scamming customers.This company is a scam and they dont stand behind their services or their guarantees. The reviews for them are fake and the people need to be made aware of the shady business practices that are normalized at this company.
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This business is not BBB Accredited
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.