ComplaintsforArnett + Ashworth and Associates

• Initial Complaint

  05/16/2024

  Complaint Type:

  Service or Repair Issues

  Status:

  Unanswered

  More info

  Apparently I had a loan out in 2011 but when I called it was 2012 so the story is pretty much sketchy that I defaulted on it but I kept telling them I was in college working and I had no credit then to even get a loan nor was I old enough or stupid enough to get one so Apparently accordingly to this supposed Arnett Ashworth and association llc I owe this apparent EZCORP EZMONEY place ******* and i had no memory of taking anything out they told me what I already know about **** shop pay day loans but they still pushed for a payment plan settlement I then had talked to the supervisor of Arnett Ashworth and Associates llc cause the customer rep refused to tell me their licensing number she said there isn't one already sketchy then I told him the complete story and he still held the grounds of saying they have evidence that I had taken a loan out but I never did they never told me what it was I had told them if they don't stop I'm gonna pursue legal action then the supervisor continued to talk over me and fast talk and kept rambling so I said to him you guys are a fraud good bye so please help me oh and the EZCORP ******* place threatened to put a lean on my 2014 dodge charger and they lied that they had sent out a piece of certified mail to me which I never got and said that the mail was returned I was called to get reminded from a very Frantic CSR from some place she never told me the name so they have my correct address from basically searching my car loan to get my current address just to make it real

• Initial Complaint

  03/07/2024

  Complaint Type:

  Billing Issues

  Status:

  Unanswered

  More info

  I received a call from AA&Associates that I would be sent to court if I did not pay a past due debt.When I called, the company they could not give me any information about the debt owed but demanded that I pay the full amount owed and if I did not I would be sent to court and a judgment would be issued against me.

• Initial Complaint

  02/22/2024

  Complaint Type:

  Billing Issues

  Status:

  Unanswered

  More info

  They called my phone number, saying there was a "Civil complaint" from "SHELL Gas station's Credit Card" FOR MY FATHER. I spoke to them, they gave me a file #****** with a phone number of "************" They said they tried to deliver documentation for signature on "Tuesday, January 9th" Which I WAS HOME THE WHOLE DAY. They consider themself a mitigation law firm."APPARENTLY" My father had a ********** Card/Aka Credit Card" that had a balance of idk how much they said, but said out-of-court fees were $900 ish. Doesn't make sense right? Ok SO I CALL SHELL GAS CREDIT CARD SERVICE WITH MY FATHER, and give all information of phone numbers, SSN , etc. NONE CAME BACK of him having an existing account with SHELL.The scary part is they SOMEHOW know his "SOCIAL SECURITY # "I even googled them on Reddit. ***************************************************************************

• Initial Complaint

  01/18/2024

  Complaint Type:

  Billing Issues

  Status:

  Unanswered

  More info

  Arnett + Ashworth called me claiming they could not get in touch with me by mail and that EzCorp/EzMoney was going to file a civil suit against me for $975.00 for a payday loan from 2014. I never had a loan from this company. They had the last 4 digits of my social security number and my bank name which is no longer operating along with my email address. I explained it did not belong to me and asked for documentation and was told that would only be provided during the discovery process in court. They said I only had 24 hours and then it was out of their hands. The bank I used in 2014 is no longer operating and I didnt know what to do. They said I could pay a reduced amount of $325.00 and it would stop this civil suit. I was quite upset and feared this bogus claim would mess up my credit report so I agreed to pay. I used a credit card. The women said her name was ******************************* and her direct number is ************. They sent emails from Dropbox Sign providing a receipt and a letter stating it was paid in full. No emails were received from their business name. After I googled all of this, it seems to have happened to others as well.

*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩