ComplaintsforNutriFlair
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
11/05/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
My complaint exceeds the character limit allowed. Please refer to the attached document with the full complaint attached.Initial Complaint
09/25/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
order an item from the website but never received it and they refuse to send me my refund $56.40Initial Complaint
06/07/2023
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I ordered from this company about 15 plus days ago. And theyre shipping says within five days. They still have not shipped my product.Initial Complaint
05/30/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Purchased an item on 05/24/2023. Order number is NF1023062617. I contacted customer support on 05/29/2023 and was not provided a resolution. I was only instructed to keep waiting, yet the tracking states delivered via ********************** from ***** I was instructed by ******* from customer support to check my neighbors house, and contact the local post office. That is not my responsibility and I will not be conducting my own independent investigation when that is the responsibility of both the merchant and the carrier. I am requesting a replacement order.Initial Complaint
05/04/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
In the initial purchase of this item on the Sunday April 30,2023. The ***** NF1023060334 cancellation was sent to the support staff for the item not to be shipped, as well several phone calls to aid in the stoppage of shipping product out. The company phone number is a fraud service to just repeat message company is unable to take your call. The earliest time of business Monday morning a May 1, 2023 no one at the company would respond before the item could be stopped. Immediate refund is requested and send PDF bar code refund return mailing label via email.Initial Complaint
05/09/2022
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I ordered 3 bottles of D-Mannose from this company. I have called numerous times to their 800 number and receive a recording every time. I have emailed the company with no reply. I am allergic to this product. I want no further shipments from Nutriflair, and please cancel all my payment information and all my account information.Initial Complaint
03/23/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I placed an order that I assumed would be sent via ground delivery. It was sent via DHL/USPS to our physical address which does not receive mail. Since we do not have a mail box, it was returned to the sender. They received the return March 7th. I contacted them multiple times informing them as such and requesting a refund for $89.75. I have not had response and I've tried calling them as well. only to be sent to v-mail. I've read on other sites that they do not respond to emails and v-mails. Thinking initially that the original order was lost, I placed another order. Now I'm wishing I hadn'tInitial Complaint
02/14/2022
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
I ordered some items from this company and was missing 2 items- a bottle of Apple cider gummies and a bottle of Ceylon Cinnamon. My order number is - NF1023027903. I ordered these products on 1.24.22 and was delivered to on 2.3.22 to my friends address. I have attempted to email , call, and leave messages. Their is never a representative to answer my call and no one has attempted to email me.
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Customer Complaints Summary
10 total complaints in the last 3 years.
2 complaints closed in the last 12 months.