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Find a Location

Puget Sound Doodles LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforPuget Sound Doodles LLC

    Dog Breeders

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    This company offers dog breeding services for designer dog breeds.

    Products & Services

    Dog Breeder

    Business Details

    Location of This Business
    Sedro Woolley, WA 98284
    BBB File Opened:
    12/19/2019
    Years in Business:
    6
    Business Started:
    7/30/2018
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Number of Employees:
    2
    Business Management
    • Ms. Kathy Lemelson, Member
    • Ms. Alexandra Lemelson, Member
    Contact Information

    Principal

    • Ms. Kathy Lemelson, Member
    • Ms. Alexandra Lemelson, Member

    Customer Contact

    • Ms. Kathy Lemelson, Member
    • Ms. Alexandra Lemelson, Member
    Additional Contact Information

    Phone Numbers

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/21/2022

    Complaint Type:
    Product Issues
    Status:
    Unresolved
    On 11/16/2022 a deposit was placed for a puppy on the company's website. This was after three phone conversations were had about the nature of the puppy and the requirements we were seeking in a pet. All conversations were had with *************************** and at no time did she state our requirements were in conflict with the actual nature of the puppy in question. The website also stated no conflict with our requirements.After the deposit was paid we requested an up to date picture of the puppy as we were excited to adopt a pet. At this time ***** texted us saying the nature of the puppy was different and she offered us a discount on other puppies or a full refund of the deposit. We accepted the offer of a full refund and then she began sending us a series of bizarre texts that skirted around the issue of her providing a refund. This went on for over a day.We contacted ***** via phone on 11/20 in an attempt to amicably resolve the situation and requested that the phone call be documented. ******************* up on me. ***** has also declined to involve her business partner *********************************** or her attorney. As of 11/21 an email pursuant to legal action has been send to Pugent Sound Doodles as the refund has not been provided.
    Read More

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Vicki S

    1 star

    08/26/2023

    I was excited that Puget Sound Doodles had Mini Bernidoodles and it's located only a hour away! On their website they show older puppies on SALE, some were only $1,800.00.-$2,6000. I was interested in one in particular but there were four (4) that I hoped to interact with. I thought the puppy would pick me. I emailed asking if ***** was still available. I received an email from ***** on 8/6/23 saying "***** and other puppies are available for your consideration". I was told I first needed to fill out the adoption form as well as send the reservation deposit ($1,003.00). In the twelve (12) emails back and forth I requested to see the purchase agreement four (4) times before giving my deposit. I was never sent the agreement. In my last email I let ***** know that I didn't feel it was normal to send money for a deopsit on a purchase that I had no idea as to what I was agreeing to. In addition I was concerned that the none of the puppies I was interested in would still be availabe and I would not find out until after they received my deposit. ***** responded on 8/9/23, see below: "Hello there!" "We apologize but we are not able to serve you at this time." Today is 8/26/23 and all four (4) of the puppies I was interested in are still showing on the Puget Sound Doodle site. ***** is only $1,550.00 as I told ***** in the begining I would drive up there with cash in hand and still would today. ******** and **** are still available $2,650.00 I can have the cash in hand in 20 minutes and be there in 2 hours **** ******* is also still available $1,500.00. What I want to know is IF I did give my deposit and none of the puppies were available. What price would I pay for the next available litter and how long would I have to wait. The deposit of $1,000.00 + the $3.00 fee is non refundable but good for a different puppy for ONE year only. There may be other stipulations in the purchase agreement that I am unaware of. I wasn't given the privilege of seeing the agreement.

    Puget Sound Doodles LLC Response

    08/29/2023

    Rejected adoption application

    Puget Sound Doodles reserves the right to refuse service. Although very, very, very, rare we do screen all potential adoptees and will reject applications if necessary for the safety of our puppies. Under the extemely rare circumstance an application is denied a refund will be issued; as posted on our website. In this circumstance a refund was not issued because the application was denied prior to the customer remitting the reservation fee.

    As posted under our terms and conditions, "not all adoption applications will be approved." The puppies the customer inquired about are available but the adoption application is denied. Hence the gentle refusal ***** sent, "We apologize but we are not able to serve you at this time." Offering to run over with cash when the application is denied is not going to entice us into changing the status of the adoption application.

    As further posted on our website, reservations fees are transferrable across litters upto three times. Reservation fees are paid electronically using either Paypal or Square both of which offer buyer protection. All of this is, however, irrelevant seeing how the application is denied. 

    We thank you for your interest in our puppies. 

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