ComplaintsforGold Rush Jewlery and Coin
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Complaint Details
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Initial Complaint
06/28/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
"SOLD" 175 OUNCES OF SILVER AND ONE OUNCE GOLD EAGLE TO ********************* ON MARCH 15, 2024. HE WROTE ME A CHECK FOR $6,005 ON A ***** FARGO BANK ACCOUNT.HE TOLD ME TO HOLD THE CHECK UNTIL THE FOLLOWING TUESDAY WHICH I DID, AND CASHED AT MY BANK.THE CHECK BOUNCED AND MY BANK LOCKED MY ACCOUNT UNTIL THEY GOT THEIR MONEY FROM MY AUTO DEPOSITS. THIS CREATED A FINANCIAL HARDSHIP.DESPITE ASSURANCES FROM **************** THAT PAYMENT WAS FORTHCOMING, AFTER 90 DAYS STILL NOT MADE WHOLE. HE HAS BLOCKED MY PHONE NUMBER ON HIS PHONE.FILED A COMPLAINT WITH SEQUIM POLICE IN MAY 2024 AND FOLLOWED THEIR PROCEDURE TO SEND A CERTIFIED LETTER TO ****************, RETURN RECEIPT PROOFInitial Complaint
05/14/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
On April 8th 2024 I dropped off a wedding ring and engagement ring for my wife to get resized and soldered together to be worn . **** (owner and operator) assured me that he was able to complete the work and stated it would take until 4/12/2024 and on that date I could pick it up. I paid for the work up front a total of $100.00. On 4/12/24 I returned to the business and the store was closed . There was a note on the door stating to call ************** to reach his secretary ***. When I call that number it goes to voice mail that is full. The business has since not been open and they will not return calls . I was able to get ahold of **** one time on 4/26/24 and stated he would have it done that weekend and has since not answered phone calls or been open. It has now been over a month and I am unsure where my rings are or where the owner is . My ring set is worth $1678.00. Thank youInitial Complaint
11/09/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I sold 4 coins to Gold Rush Jewlery and Coin business about 9/22/2023. I received a *** letter from my bank ***** Fargo. I contacted Gold Rush about the money I was suppose to receive ($4,100.00). They told me they were having problems getting the money to pay me. They did say they would contact me within a week but they never followed through. I have done business there before and never had problems. I have a copy of the *** from ***** Fargo. I still want my money owed to me!Initial Complaint
11/08/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Gold rush in ****** ** bought 100 oz of sliver from me for $2196 and wrote me a check. The check bounced and after speaking with me they paid me $500 cash and told me they would have the remainder for me in one or two days. I spoke with them a few days later and again they said 1 or 2 days. It has now been 2 weeks since then and they do not answer their phone. I would like my sliver back or they monies owed.
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Customer Complaints Summary
5 total complaints in the last 3 years.
5 complaints closed in the last 12 months.