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Business ProfileforCountry Paw's Resort
At-a-glance
Related Categories
Business Details
- Location of This Business
- 42 Dory Rd, Sequim, WA 98382-9033
- BBB File Opened:
- 2/5/2007
- Years in Business:
- 19
- Business Started:
- 4/26/2005
- Business Started Locally:
- 4/26/2005
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Corporation
- Business Management
- Ms. Shelly Denton, Owner
- Contact Information
Principal
- Ms. Shelly Denton, Owner
Customer Contact
- Ms. Shelly Denton, Owner
Customer Complaints
1 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
01/10/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Customer Reviews
1 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Wendy H.
09/05/2023
Country Paw's Resort Response
09/08/2023
Timber and **** arrived to us at our facility on August 27th, 2023 at 9:06am. At the time of drop off, we were instructed to feed Timber 1 1/2 cup dry and 1/2 wet two times daily, while King "grazes"- to which we made sure he had food in his bowl so he could eat as he desired. These instructions were written immediately as she told our kennel tech, and we fed them as instructed.
We also monitored their food consumption, and they were recorded to be eating some (not all) of their food on multiple days. We also monitor their energy and overall well-being while in our care, and they were in good health.
After their owners picked them up, we were messaged from ******** Messenger on August 31st at 5:36pm about their concern- and responded to their concerns the following morning after gathering all of the information we could to accurately answer them.
All of our workers are trained to feed dogs according to what we are told by the owners, and we have multiple trained staff to ensure the safety and care of our clients. It is not possible that these dogs were unfed for 5 days.
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