Business ProfileforFidelity National Title Insurance Company

*************************** LPO# ***** Fidelity Natl Title Company of WA License # ****** Escrow ********************** was sloppy, did slipshod work and made errors at every turn. No accountability or brain shift when mistakes uncovered.1) Home closings settlements (~30) were paid from bill estimates as opposed to final statement requests as required 2) Escrow company checked off and marked "not rental" for known rental homes in the required fields when requesting estimates from utility companies but kept that hidden until it was exposed by the utility company.3) ******'s incorrectly marking properties as "not rental" on the utility bill escrow requests caused a multitude of tenant electric bills to be deducted out of seller's proceeds (and weren't caught in a 2nd chance as they might have been if a final statement request had been made). They take no responsibility of this obvious and documented error. The escrow company expects seller to correct their errors with the utility; states it's not their problem; yet they are responsible for having created a $54K loss (I call that a problem) as explained to them by the utility.4) The payment of tenant electric bills was so egregious that the escrow company paid a next door neighbor's electric bill (from a different parcel) out of the seller funds & unwilling to correct. 5) Charges were assessed for "extra work". Yet, most closings were so error laden they had to be redone (mostly due to not requesting final bill statements - e.g., from property tax or utilities).6) Paperwork received for the closing "redo's" (two and a half months later) remains outstanding on all but two of the closing "redo's". I am entitled to this information.7) Incorrectly paid tenant utilities by the escrow company goes unresolved and the utility company needs them to make the corrections but they won't causing it to remain unresolved.