Business ProfileforKitsap RV LLC

In April 2024, I brought my Taxa Cricket travel trailer for a "spring check-up and maintenance" as well as to inspect and seal a couple places where I suspected a roof leak. The staff at the service desk were very friendly and helpful and I left my trailer there feeling good about finding a place I could trust. Or so I thought. After I'd picked up my Cricket and brought it home, I discovered to my great surprise and disappointment, that a hole had been punched in one of the screens, then carefully zipped up tight so that I couldn't see it until I'd unzipped the windows. This had not been mentioned to me. I also discovered that the tie that secures my propane tank cover had not been unfastened, but was simply cut through to access and then left dangling and unsecured. I almost had the cover blow off on the trip home! Only 2 of the 4 roof areas I'd indicated (and sent photos of) had been inspected and sealed. And the worst was yet to come....when I then tried to close the pop-up roof, it now won't easily close, it feels like there's some kind of obstruction (which I keep checking and can't find) and the top needs to be forces shut, which worries me. I have had a talk with both the service ***** as well as its manager, only to be told that "yes, it's really hard and we have trouble getting enough technicians." She did offer to have me bring in the trailer to have it looked at but I declined. To be honest, I just don't feel I can trust them. I will not be going back.