ComplaintsforDashThreadsCo LLC
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Complaint Details
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Initial Complaint
02/12/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Essentially my issues with the company are as follows. I work for a middle school and one of the wrestling coaches asked **** Threads to sponsor the team some singlets in exchange to be able to advertise spirit wear for purchase to the families of the wrestlers. The singlets arrived much later than they had originally been scheduled to, and honestly, the quality was poor. The singlets were quite see through and many of the wrestlers weren't willing to wear them. But, they didn't charge us for them so I guess you get what you pay for.The real issue is the way Dash Threads has acted and continues to act toward the parents who purchased spirit wear from them. The spirit wear that did arrive was 5 weeks late, and again, the quality was very poor. Sizes weren't right--one purchaser complained that the sleeves on the 3XL she ordered wouldn't even fit an average size arm, and I can confirm that. Most of the spirit wear didn't arrive then, though. Some continued to trickle in over the next few weeks, and some never arrived. At least three families received no spirit wear at all from them--and Dash Threads was incredibly non-communicative with those families. As I right this, **** Threads insists that they processed a refund for one of the families, but they have no record of it. Truly I think that an enterprise of such low moral character shouldn't even be in business at all. If I had looked at the other reviews on the BBB website for Dash, I would have certainly not allowed their company to grift the parents of the middle school. I don't know what kind of action can even be taken in such an instance, but truly this is pathetic of them. I absolutely unequivocally cannot stress this enough. Under no circumstance would I associate with Dash Threads, or their contact person, employees, affiliates or friends. To do so would only be to one's own detriment.Initial Complaint
01/23/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
DO NOT USE THIS COMPANY. Like many other people, we ordered numerous jersey's from ****** He took our money and never completed the order. Three months later and we are still waiting for a refund. He won't return emails or phone calls and has been extremely rude. This company has a history to ripping people off and never providing the product or a refund.Initial Complaint
12/15/2023
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I ordered jerseys from said Dash Athletics LLC and it had been over 6 weeks to receive an order of 24 Jerseys and 12 hoodies. The order never arrived and so I requested a refund. Which then we began to go back and forth. ************* then sent supposedly sent a check (picture attached) and it has now been 2 1/2 weeks and the check has yet to arrive.Initial Complaint
10/30/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I help run a youth football league and we went through this company for our team jerseys and team stores. We ordered about 400 jerseys and was promised that they would be here before the season started, same with team stuff that was ordered by the parents which nothing was here on time. The person that we have been in contact with has been so rude. We didn't get our jerseys on time. The people who ordered products from the teams store never received their items and when we would ask about it, he would ignore them. I asked to speak to someone higher up and he replied to me that he is the *** and that is it. He is very unprofessional and rude.Initial Complaint
05/17/2023
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
Ordered product from this company and never received the merchandise or my money back. ***************** owner of Dash Sports texted me several times stating that he refunded the money and is sending product but never received a thing, then he stopped responding.
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Customer Complaints Summary
6 total complaints in the last 3 years.
4 complaints closed in the last 12 months.