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Find a Location

US Wildlife Removal has 1 locations, listed below.

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    Business ProfileforUS Wildlife Removal

    Wildlife Removal

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    3511 253rd Street Ct E Ste 5, Spanaway, WA 98387-7073
    BBB File Opened:
    11/29/2018
    Years in Business:
    6
    Business Started:
    11/7/2017
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Sole Proprietorship
    Business Management
    • Mr. Robert S Butler, Owner
    Contact Information

    Principal

    • Mr. Robert S Butler, Owner

    Customer Contact

    • Mr. Robert S Butler, Owner

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/19/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    We had a squirrel in our attic and booked ***** from US Wildlife Removal to come out May 2. She and her partner spent no more than an hour at our house inspecting the attic (claimed to not see anything) and patching 3 potential entry points with wire mesh for $600. They claimed a 2 year warranty. The real issues started when we still heard the squirrel in our house. I texted May 8, called and texted May 9, and texted May 12 to try to get them to come out again under warranty but ***** never committed to a date then stopped responding. After reading reviews this has happened to many other of their customers, I hired a different pest control company that proved the US Wildlife Removal work was shoddy. The 2nd company immediately identified 20+ areas to be patched and that the work that was done on the 3 areas was incomplete, allowing the squirrel to immediately gain reentry by lifting the poorly installed mesh.I want a refund of the $600 we paid since we got the work completed through another company and I wouldn't trust US Wildlife Removal to do the work correctly. Seems their MO is to take your money for incomplete work then run.

    Customer Reviews

    5 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Dennis N

    1 star

    10/17/2023

    US Wildlife Removal have been a disaster. We hired them to remove and sanitize 2 bird nests and to properly screen all the eave vents. They did install screens where we could see them but only finished a little over half the entire job. After they left we discovered that many vents were left with old, improperly installed screens and at least one vent was left completely unscreened. When I went in the attic to install screens on the vents I could reach, I found that they had not done anything to the one nest I could get to. I dont know if they removed the other nest but I doubt it. I then emailed **** and he promised to personally come that week and fix it all. The next week we got the same promise. Now, a month later no one has ever shown up. I then asked for a prorated refund on the work left undone and have gotten no response at all. Basically they have scammed us out of over $700. They do have multiple web sites and phone numbers so be sure youre not dealing with them without knowing it.

    Local BBB

    BBB Great West + Pacific

    BBB Reports On

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