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Find a Location

MUV Fitness has 8 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • MUV Fitness

      14927 E Sprague Ave Spokane Valley, WA 99216-2150

      BBB Accredited Business
    • MUV Fitness

      5501 S Regal St Spokane, WA 99223-7956

      BBB Accredited Business
    • MUV Fitness

      603 E Holland Ave Spokane, WA 99218-1255

      BBB Accredited Business
    • MUV Fitness

      809 W Main Ave Spokane, WA 99201-5009

      BBB Accredited Business
    • MUV Fitness

      PO Box 1756 Veradale, WA 99037

      BBB Accredited Business

    Business ProfileforMUV Fitness

    Fitness Center
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    2.15/5stars

    Average of 34 Customer Reviews

    Customer Complaints

    90 complaints closed in last 3 years

    31 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 2/27/2015

    Years in Business: 9

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    MUV Fitness provides fitness center services. 

    Products & Services

    Fitness Centers

    Business Details

    This is a multi-location business.

    Find a Location

    MUV Fitness has 8 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • MUV Fitness

        14927 E Sprague Ave Spokane Valley, WA 99216-2150

        BBB Accredited Business
      • MUV Fitness

        5501 S Regal St Spokane, WA 99223-7956

        BBB Accredited Business
      • MUV Fitness

        603 E Holland Ave Spokane, WA 99218-1255

        BBB Accredited Business
      • MUV Fitness

        809 W Main Ave Spokane, WA 99201-5009

        BBB Accredited Business
      • MUV Fitness

        PO Box 1756 Veradale, WA 99037

        BBB Accredited Business
      Location of This Business
      14927 E Sprague Ave, Spokane Valley, WA 99216-2150
      BBB File Opened:
      9/17/1998
      Years in Business:
      9
      Business Started:
      8/19/2014
      Business Started Locally:
      7/1/2004
      Business Incorporated:
      5/13/2014
      Accredited Since:
      2/27/2015
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Team Muv Fitness Tanasbourne
      • Team Muv Fitness Portland
      • MUV Fitness
      • Team Muv Fitness North LLC
      • Team Muv Fitness
      • Team Muv Fitness South, LLC
      • Team Move Fitness East, LLC
      • Team Muv Fitness Downtown
      • The Success Group LLC
      Business Management
      • Mr. Jeffrey W Carlson, Managing Member
      • Mr. Arthur H Schwerzel, Managing Member
      Contact Information

      Principal

      • Mr. Jeffrey W Carlson, Managing Member
      • Mr. Arthur H Schwerzel, Managing Member

      Customer Contact

      • Mr. Jeffrey W Carlson, Managing Member
      Additional Contact Information

      Phone Numbers

      Website Addresses

      Industry Tip

      BBB Tip: Need to get in shape? BBB has tips for joining a gym

      Customer Complaints

      90 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      07/27/2024

      Complaint Type:
      Customer Service Issues
      Status:
      Resolved
      I need to convey I'm a Gulf war Veteran with service connected disabilities. I suffer from PTSD, Major Depressive disorder, ADHD Etc.Etc. I'm not looking for sympathy. My mental ability is greatly diminished so from experience I make it a point NOT to enter into contracts that allow companies like Muv Fitness to have access to take money out of my accts. It will always go awry. When I called accts. Rec.. at *** to find out why I had 2 separate accounts in collections w/them the Accts. Rec Mgr. was very Rude and Giggled at the fact that I had 2 in collections. And said I could buy the Accts from collections for ******. I would like ALL derogatory marks from Muv removed from my report. I'm Very distressed, distraught and disappointed by the treatment I've received from Muv. Fitness. The most concerning thing to me is the Manager finding amusement in my suffering.
      Read More

      Customer Reviews

      34 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Pam M

      1 star

      06/25/2024

      I have been in contact with the Spokane Valley Manager ***** regarding cancelation of my membership and refund of my unused training fees.I purchased 48 sessions for a total of.$ ******** on 12/29/2023. In March of 2024, I spoke in person to ***** explaining that I had returned to my home in *******, *****, and was no longer in the ******* area to use my gym membership and asked him to cancel my membership and refund the unused training fees. He said he would take care of it. I have followed up with 8 separate emails with no resolution. I provided ***** with the documents he requested and he stated he would take care of this in an email dated May 11, 2024. Again to date I have not received a refund or any further contact from *****. I do not recommend joining this gym or purchasing any training sessions because you will not get your money back. I will pursue this matter in small claims court as ot appears Muv Fitness is not going to rectify the situation.

      MUV Fitness Response

      07/02/2024

      Hi ***, we're sorry about the issues you've faced with your membership cancellation and refund. We strive to provide excellent service, and we've fallen short in your case. We request you to contact ******* at ************************************* for further assistance kindly. Thank you for your feedback, and we hope to resolve this at the earliest.

      Local BBB

      BBB Great West + Pacific

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