Business ProfileforSpokane Gymnastics

Spokane Gymnastics has very poor communication and professionalism. When the mask mandate was reinstated it happened to be in the middle of the summer session. The only reason I signed my child up for a session this summer was due to the previous mask mandate stopping. If Spokane Gymnastics was a professional business, they would have sent out an email prior to the new mask date stating something along the lines of "due to the reinstatement of the mandate all will be required to wear a mask. We will also not be accepting any exemptions. If you are unable to do this we will be happy to refund your remaining classes" etc.... Well they didn't do this. So I drag my children there that week, explained I had a medical exemption, only to be humiliated and embarrassed by the young staff loudly in the entryway. They had clearly been told to script "we are a private business and we can do whatever we want"...in a very disrespectful tone. So I left...My young child was sad that he wasn't able to participate that day. If they would have sent out and email prior, like a good business would have, they likely wouldn't have had that many call and cancel. It is clear that Spokane Gymnastics is only out for your money. They also make you buy a ninja "uniform", when previous sessions they did not...kiss another $25 goodbye. After this incident I had talked with a couple of other people who had similar encounters and that was last fall. Clearly, Spokane Gymnastics has not tried to better their customer service practices. In addition, I can support other comments regarding their classes with young children. Many coaches do not seem to be well trained when working with those under 5. It can be a free for all. Just take your kids to the park and save your money.