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Find a Location

Fred's Appliances, Inc. has 11 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Fred's Appliances, Inc.

      2525 N Monroe St Spokane, WA 99205-3352

    • Fred's Appliances, Inc.

      2649 King Ave W Billings, MT 59102-6427

    • Fred's Appliances, Inc.

      3321 N Division St Spokane, WA 99207-1948

    • Fred's Appliances, Inc.

      4949 Buckhouse Ln Unit C Missoula, MT 59804-9505

    • Fred's Appliances, Inc.

      1934 N 19th Ave Bozeman, MT 59718-7252

    Business ProfileforFred's Appliances, Inc.

    Appliance Sales
    Multi Location Business

    At-a-glance

    Customer Reviews

    1.11/5stars

    Average of 35 Customer Reviews

    Customer Complaints

    45 complaints closed in last 3 years

    16 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    This company offers Retail, sales and service of large kitchen appliances.

    Business Details

    This is a multi-location business.

    Find a Location

    Fred's Appliances, Inc. has 11 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Fred's Appliances, Inc.

        2525 N Monroe St Spokane, WA 99205-3352

      • Fred's Appliances, Inc.

        2649 King Ave W Billings, MT 59102-6427

      • Fred's Appliances, Inc.

        3321 N Division St Spokane, WA 99207-1948

      • Fred's Appliances, Inc.

        4949 Buckhouse Ln Unit C Missoula, MT 59804-9505

      • Fred's Appliances, Inc.

        1934 N 19th Ave Bozeman, MT 59718-7252

      Location of This Business
      2525 N Monroe St, Spokane, WA 99205-3352
      BBB File Opened:
      1/1/1974
      Years in Business:
      60
      Business Started:
      8/17/1964
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Business Management
      • Mr. John Amistoso, Principal
      Contact Information

      Principal

      • Mr. John Amistoso, Principal

      Customer Contact

      • Mr. John Amistoso, Principal
      Additional Contact Information

      Phone Numbers

      Customer Complaints

      45 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      07/24/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Resolved
      We purchased our washer 9/1/2022. The washer was delivered in either December of 2022 or January of 2023. The washer immediately was shaking to the point of the appliance walking across the floor. They came out, twice to adjust, no resolution. We called a different appliance store and they came out and fixed the problem as the washer was still under the 1 year warranty. We paid $1,769.59 for the washer, part needed for installation and the 5 year protection. Our washer started violently shaking in April 2024. The service techs have been out 4 or 5 times without resolution. A senior tech was supposed to be come to our house today and he did not show. I called the service department and they did not show an appointment on there books. One tech ordered suspension rods but they were not installed because we were told our washer was too new to need the rods. *** called the service department numerous times and asked for a manager to call. No calls has ever been received. I would like the business to have a senior tech come out to my home or a new washer that should be covered under the 5 year protection plan since they dont seem to be able to fix the problem.
      Read More

      Customer Reviews

      35 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      lori w

      1 star

      04/30/2024

      I purchased a Kitchen Aid stove on April 11, picked it up on April 12 and installed it on April 13. We found that the oven did not work. We immediately called in and reported it. They sent a tech out, who said it was the igniter. The tech was just here (April 30) and the oven STILL does not work. I paid $1000 for a stove that is not 100% functional. I called **************** and all they did was read the disclaimer at the bottom of my receipt which basically states they don't return/replace anything (this seems like a sketchy policy to me? don't you want happy/satisfied customers?) Anyways, I would like a stove that is FULLY functional! And according to their "return policy" my only option is to go elsewhere and purchase one! Or wait around for numerous tech calls and replacement of parts, for how long? I believe a NEW appliance should be FULLY functional!

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