Business ProfileforFlash's Auto Body

I received a quote dated 1/16 (2023) for repair to my vehicle which was damaged in public & witnessed by 10 people to be *******************'s fault.He is an elderly man in my parent's ********************* wanted to have it repaired in a manner that worked for all, the only quote ****** were ever given was $9203.25. The only reason I chose Flash's was due to their false promise to put customer's in a $15 a day rental. They put me in a ****** my Mom saw it had a headlight out, a very grumpy Flash mechanic pretended to fix it, I thought he had, when I got on a ferry I was told it was still out. The ******* tire blew out on the freeway when I was going 65 & I'm very lucky ********* else was injured, barely made it home, had to get my step dad's help & then *****'s towed it back to them. When they said they'd put me in an external vehicle, they never declared they were no longer honoring their $15 a day price & since they arranged it & did not notify me otherwise I continued to budget for $15 a day. I even asked them by ************ never responded. Since ************** paid $9,000 for the vehicle repair as that is all he could do, I budgeted to pay $203.25 + # of days I rented a vehicle arranged by *****'s @ $15 a day as advertised/promised in person (witnessed). When I spoke to Borth, stressed our case was private pay so I fully expected him to exercise non-fraudulent business practice-notify me of all changes in charges, updates to accruing charges, notific of any ****** charges & request authoriz before proceeding, to know what costs were coming. Noone at Flash's ever notified us of any changes to charges. $2728.01 was charged to my mom at pick up. I expect her to get a refund cost charged to her over-$203.25 + days I rented for $15 a day. With receipt *****'s included a fraudulent 2nd quote dated 1/16 for $11,931.26, this was not the quote given to myself nor **************. I expected to pay $203.25+# of rental days @ $15 day, my Mom needs a refund for what she paid over that