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ComplaintsforCar Wash Plaza
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Complaint Details
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Initial Complaint
11/17/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I went to get my truck washed on halloween day with my 10 year old daughter. I pulled up to the car wash and the worker came out and measured my truck height and said was fine and it would clear the wash so i got it washed and as we were pulling out my light bar got caught on the car wash and it ripped it off and it came slamming down on my windshield and broke my windshield and then ripped off my luggage rack. I went and told the worker who took my info and i never heard from anyone so than i went back and talked to another worker who took my info again and i still never heard back so finally i tried calling again and the owner answered and said for me to call my insurance company because he doesnt have insurance. He couldnt afford his insurance so it got canceled and he said i should call mine. My car is wrecked now because of that car wash that his own employee told me i would be fine to go through. I want him to fix my windshield. Thank youInitial Complaint
04/16/2023
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
on 3/15/23 I used the north division car wash plaza. The cost is 3 bucks per five minutes. I used my credit card and did a ********** and rinse of my car, under five minutes then turned off the wash. My card was billed ten dollars. This place has ripped me off before back when it used their own coins. I was ripped off 7 dollars.
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Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.