ComplaintsforVolro Construction LLC

• Initial Complaint

  01/25/2024

  Complaint Type:

  Service or Repair Issues

  Status:

  Resolved

  More info

  Good morning-Unfortunately the buyers are not interested in having Volro Construction perform any further repairs on the property at this time. One thing to note, the buyers estimate the roof repairs to be about $2,500 - $3,000. Considering that I have already paid a substantial amount of money to Volro Construction for work done on my property with the assurances that the repairs were permitted while doing so then afterwards this was proven to be false. In fact I did reimburse you for your stolen materials in the amount of $1,500. I am looking for compensation from Volro Construction, LLC in the amount of $2,500 in an effort to satisfy this matter.*****************, Owner, ********************************************************************************** is requesting $2,500 from Volro Construction, LLC to resolve this issue. Please make check payable to, *****************, LLC, P.O. Box ***** *******, ********** ***** Payment will serve to resolve this issue.Please respond to this email within two business days.Respectfully,*****************, CEO *****************, LLC P.O. Box ***** *******, ********** *****

  Customer response

  01/25/2024

  I have heard back from Volro Construction this morning. They are dismayed that I filed a complaint with the BBB. I expected that but explained that I am willing to take the necessary steps to quash this matter as long as I receive compensation from V.C. with regard to the $5,950 deduction from my net proceeds from the sale of my investment property located at *******************************************************************************

  I am only requesting $2,500 to make me whole and satisfied. A fraction of the $5,950 that was deducted from the sale due to their shoddy workmanship.

   

  Respectfully,

   

  ******************;

   

  Business response

  01/26/2024

  We have been in contact with *********** regarding his issue. Although we disagree with his statements we are working on a mutual agreement to satisfy *********** and Volro Construction. By working with *********** this does not imply that we admit fault or negligence in this matter. I have sent over an agreement to *********** to review, agreeing to his payment request of $2500.

  Customer response

  01/27/2024

   
  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
  
  Sincerely,
  
  *****************

*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩