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ComplaintsforAvenue Dental Care
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
11/16/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
On 11-3-23 I had a temporary crown put on and paid in full. The office has been closed since then and my temporary is causing me pain because it is too big! Please help meBusiness response
12/06/2023
Since ************** complaint filed on 11/15/23 with BBB we have seated her permanent crown, removing her temporary with no complaints or issues. Prior to receiving this BBB complaint, Avenue Dental never received a call from her expressing she had concerns or pain with her temporary. Had we received that communication we would have taken the steps to fix it. Temporaries are designed for temporary use, unfortunately within the weeks having the temporary there may be some discomfort given it is not the permanent crown fabricated from a lab. I believe this issue has been resolved for ******, which we are pleased to have done!
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.