ComplaintsforRegal Care LLC
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Complaint Details
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Initial Complaint
06/08/2022
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
********************** *************************, DDS *************************************************** Phone: ************ To whom it may concern,I wish to inquire the assistance of the ********** BBB to resolve an issue I (*********************, Patient) is having with dentist (******* L *************************, DDS). Initially, I had a consultation with Dr. ************************* with the intention of having the dentist perform Bioclear to improve the overall aesthetic of my teeth. During the consultation with Dr. *************************, after he had attained photographs and other pertinent data from my orthodontist/dentofacial orthopedic (***************************, DDS), Dr. ************************* said that he would be able to perform Bioclear on my teeth for roughly $18K, which included closure of the triangles on the upper and lower front teeth. Dr. ************************* also mentioned that he would cover the tops to make the teeth even after I had mentioned the crookedness and chip-offs of the top of several front lower teeth. Short discussion in the consultation also included the color for the Bioclear bondings, to which I responded I just want a color that looks natural. The Bioclear procedure was set up for 3 appointments to complete: (1) January 6th, 2022, (2) January 12th 2022, and (3) February 10th 2022. The first session took place on January 6th, 2022 when he worked on the upper teeth. I also voiced my concern about the crookedness of the front teeth (with the two left teeth being shorter than the two right teeth) to which Dr. ************************* claimed that the only way to make them even is to grind the long teeth shorter. I asked about the alternative of making the two shorter teeth longer through bonding to match the lengths of the two right teeth. Dr. ************************* told me that to do it that way, there would a high probability that the extended teeth might chip off in the future. I responded verbatim Leave them alone with the intention of putting that off for the time being. Additionally, Dr. ************************* also said that to make the two short teeth longer, I would have to payCustomer response
06/30/2022
This letter explains my situation
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Contact Information
6817 N Cedar Ste 202
Spokane, WA 99208
Business hours
Today,8:00 AM - 5:00 PM
MMonday | By Appt. Only |
---|---|
TTuesday | 8:00 AM - 5:00 PM |
WWednesday | 8:00 AM - 5:00 PM |
ThThursday | 8:00 AM - 5:00 PM |
FFriday | By Appt. Only |
SaSaturday | Closed |
SuSunday | Closed |
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.