1 Customer Reviews
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Review from Christopher Scott C
1 star12/08/2021
Inland Power is extremely abrupt and does not have the ability to work the customers within the region Power and Light area. I missed a payment and tried to work with Inland Power and Light to pay the payment but before I could make a payment they turned off the power....I paid the **** of course and had to pay a $75.00 reconnection fee. Now an additional fee is usually for the additional work needed to "reconnect" but there is no physical labor in order to do this....just an example of gouging the public. Plus the billing department refused to take my calls; only after I waited for a long period of time did I find out the status of my payment. Once someone took my call I asked for a receipt for my payment so there would be no issue about making a payment...instead I was told Inland Power does not give out receipts.....A public utility company that does not give out receipts for payment; now that is serving the public in a very poor way.Inland Power and light deserves a poor rating for this situation. If they did this to me they will do it to anyone the company chooses to do the same and more than likely they are doing the same to others.
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