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Find a Location

Oxford Suites has 5 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Oxford Suites

      115 W North River Dr Spokane, WA 99201-2253

    • Oxford Suites

      15015 E Indiana Ave Spokane Vly, WA 99216-1855

    • Oxford Suites

      1603 E Yakima Ave Yakima, WA 98901-2179

    • Oxford Suites

      1550 N.E. Williams Blvd Bend, OR 97701

    • Oxford Suites

      1701 E Yakima Ave Yakima, WA 98901-2140

    Business ProfileforOxford Suites

    Hotels
    Multi Location Business

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Oxford Suites has 5 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Oxford Suites

        115 W North River Dr Spokane, WA 99201-2253

      • Oxford Suites

        15015 E Indiana Ave Spokane Vly, WA 99216-1855

      • Oxford Suites

        1603 E Yakima Ave Yakima, WA 98901-2179

      • Oxford Suites

        1550 N.E. Williams Blvd Bend, OR 97701

      • Oxford Suites

        1701 E Yakima Ave Yakima, WA 98901-2140

      Location of This Business
      115 W North River Dr, Spokane, WA 99201-2253
      BBB File Opened:
      12/12/2000
      Years in Business:
      61
      Business Started:
      1/1/1963
      Business Started Locally:
      1/1/1963
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • Baney Corp
      Business Management
      • Mr. Curt Baney, Owner
      • Mr. Kevin Baney, Owner
      • Mr. Tim Peterson, General Manager
      Contact Information

      Principal

      • Mr. Tim Peterson, General Manager

      Customer Contact

      • Mr. Tim Peterson, General Manager
      Additional Contact Information

      Fax Numbers

      • (509) 353-9164
        Other Fax

      Phone Numbers

      Industry Tip

      BBB Tip: Traveling soon? Shop smart when booking a hotel room

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      09/07/2023

      Complaint Type:
      Billing Issues
      Status:
      Unanswered
      I checked in 8/31/23 and paid for (2) nights with a complimentary upgrade. My total was $382 plus the separate incidental hold of $100. On the 2nd, I paid $194, on the 3rd, $249 and on the 4th $501 for an additional (2nights) checking out on the 6th. I had an emergency and had to extend and paid for an additional night for $249 for the 6th. In addition is a $251 charge posting on the 5th. On the 4th a separate card was used to (pay) for (2) nights. It was supposed to be for the 4th-6th of Sept. Upon finding the (folio) in the truck of the person paying for the additional 2 nights. I found a discrepancy. My card was charged, it reflected the $382 from my original check-in. I immediately called the front desk and also went to the lobby to inquire. I was told that I can not be given nor is it possible to print an accurate receipt reflecting the card that should have been charged. When asking the desk staff concierge I was told it was charged to the other card only after being told it was charged to the card on the folio. The reason given for a in-accurate folio, and no receipt is this. Stated they cant split a receipt stay: They are not able to show a receipt with his charge as stated because I have this card on file. I later contacted the financial institution and they confirmed the charges. I called the hotel and they confirmed that indeed the charges matched what I feared. Although I agreed on the phone the charges matched the statement, it doesnt add up to being correct and accurate nor professional. At any time while staying at the ***** I am able to get a updated receipt, ledger/folio or both/all. Even switching cards. No receipt I find hard to believe in a place of business. Not to mention giving the person paying a folio with my address, last 4 of card which he didnt have prior. He should of only been given a receipt for his information ONLY!!! I had stated that checking in. Being woken up constantly by housekeeping, no privacy to relax/rest. Comfy beds ***

      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Thomas R

      3 stars

      04/09/2024

      This is a nice hotel, but, their billing method is deceptive. They charged $10 per night for booking on line through a third party. This is illegal, as quoted and accepted rate is binding. A pet fee is acceptable. Further charges are added to your bill, for this and that. Also no room cleaning during your stay, but a charge for room cleaning. Good location, clean but be prepared for a ********** experience. On your bill

      Local BBB

      BBB Great West + Pacific

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