Business ProfileforOxarc Inc

Ive recently sold my dental office in Enterprise 12/15/2023. Ive been trying to close my account but keep getting bills for cylinder rentals. I have been renting tanks for Oxygen and Nitrous Oxide for over 13 years,and buying the gas as I used it for my patients. Through the process of trying to close the account I discovered that I have been charged for an Acetylene tank a Helium tank and possibly another Oxygen tank, that I do not possess, have never used, never seen, and was only made aware of yesterday. I called repeatedly and was finally told to call their *************** I explained what I thought had occurred and was told that it was my fault because I did not contact them sooner to rectify the situation. Keep in mind I only discovered the error yesterday. I asked about a refund for services I had been charged for but never received or wanted and paid for over 13 years. They said the best they could possibly do was go back six months. Keep in mind I did not know they were over charging me until yesterday. I received monthly statements and paid them without question and foolishly assumed they were truthful and accurate and reflected the services that I was legitimately using. I would simply like a refund of the fees for the services I did not use, the products I did not posses. I hope you can help. Ive been trying to calculate the exact amount I have been overcharged but they have not yet responded to my repeated inquiries, at both the local office or the Spokane accounting department.