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Find a Location

Mission Motors - Stanwood, LLC has 1 locations, listed below.

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    Business ProfileforMission Motors - Stanwood, LLC

    Used Car Dealers

    At-a-glance

    Customer Reviews

    3.67/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    9922 State Route 532, Stanwood, WA 98292-8084
    BBB File Opened:
    9/27/2012
    Business Incorporated:
    12/10/2015
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Tony Bonnallie, President
    Contact Information

    Principal

    • Mr. Tony Bonnallie, President

    Customer Contact

    • Mr. Tony Bonnallie, President

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    5 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/05/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Unresolved
    I went in and put a down payment of $800 on a **** flex. The owner and his salespeople were pushy and dishonest from the start. They insisted that I lie to the lender about the amount that I gave them down . They then after we signed papers decided to go through a different lender without my knowledge or ok to do so. They then insisted I be back to there lot days later after switching who my lender was on me to sign some paper. I'm sorry I work from 7am to ? Everyday as a flagger. I also have a 3,4, and 5 year old at home. Unfortunately I can't just drop everything and be there when they say jump. I requested that they emailed me these forms need to be signed for this other lender. Which they refused to do. Then we had it set up for them too send me a loaner car because the one I bought had so many issues and the tow truck driver would be bringing me the papers to sign. But instead they had somebody show up at my work repo the car 12 days after leaving the lot with it, no paperwork in hand, I was in the middle of no where working and had no cell phone service, the tow truck driver wouldn't even let me drive up the road to get cell phone service to make a couple calls to figure out what was going on, I still don't know who this mystery lender is that they decide to have me go through without my knowledge or consent. Top it all off now they're trying to say that I just gave them the money that was actually the down payment. When I went down to get myself out of the vehicle they refuse to give me any paperwork and told me that I had to wait for it that I was crazy and that I f***** around and found out. I feel that I should be able to get my money back but apparently the owner does not want to do that for some reason and I am not sure why, I work hard for my money I have kids to take care of I was trying to get a reliable vehicle for work and for my kids. But mission motors took that away I would NEVER recommend anyone to go to this place, the owner is very rude, unprofessional, thinks he can just take my money.
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    Customer Reviews

    3 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Lillian R

    5 stars

    02/23/2024

    Had a great experience! ***** was able to find something that I loved and below my budget!!! This is my second car from them and have had great experiences with everyone!

    Local BBB

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