Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Truck City RV Sales, Inc has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer ReviewsforTruck City RV Sales, Inc

    RV Dealers
    View Business profile
    View Business profile

    Star rating
    10 word minimum.

    You can use up to 2000 characters

    Provide Your Information to Leave a Review

    Thank you for taking the time to leave a review! Please enter your information below to submit your review to BBB.

    All fields are required. Your first name and first initial of your last name will display online. Your full name will only be used to allow the business to verify you are a customer.

    This is automatically determined using your first name and first initial of your last name.
    How would you like to confirm your review?
    This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

    Verify your phone number

    Enter the 6 digit code sent to the phone number ending in undefined

    If you have not received a code within 2 minutes, you can re-send it.

    6 Customer Reviews

    Sort By
    • Date
    • Highest Rating
    • Lowest Rating
    • Review from kara s

      1 star

      07/20/2024

      bait and switch ! they advertised a truck for ******** on ********* I sent it to my boyfriend for him to view it and he liked the truck so much so He went down and bought it. when I showed up. I realized he paid $5000 more than what it was advertised on ********* It was too late. The deal had already been done, but I let ****** (the owner) know i knew what he had done . tried to say that it was the extended warranty in gap insurance that made it A $25,000 purchase versus a $17,000 purchase. THAT MATH DOEST ADD UP ******. he also called me dude what the heck ?? also, they were supposed to meet us at 11 and we waited for over an hour before they finally decided to show up with a boat attached to our truck. The owner said he told my boyfriend that he was going to do that but my boyfriend does not recall that . When I asked the owner about it, he said well technically is it your truck Who says that to a customer? these are the raccoons of the human population , just fighting for scraps wherever they can get them . even if it means taking advantage of a disabled veteran, someone who fought for our country that they dont even care about.
    • Review from Jessi G

      1 star

      05/20/2024

      Buyer Beware! FORGED SIGNATURES on vehicle contract! SALES TAX not paid by Dealer until threatened by lender- paid 4.5 monts late! NO EXTENDED WARRANTY - Money pocketed by Dealer. NO GAP INSURANCE as sold to us! ********** (******), owner and salesman of Truck City RV completely hosed us over! Too much to write the entire story, but completely unprofessional, his office smells like cigars in which our little boys were in while we were purchasing the vehicle. He called me "Dude" multiple times via text, and I am a female. I purchased a 2013 GMC Denali Dually Pickup and I paid $4500.00 for a 4 year, ****** mile extended warranty that he never put in place. I agreed and signed off on an additional $1,000.0 for GAP insurance, which was never put in place. If it wasn't for the lender - WSECU, I wouldn't have ever known that he submitted a contract on my behalf with FORGED SIGNATURES. He has called me multiple times, begging me to LIE to WSECU and to say "that our deal was going back and forth and I that I ran in late and resigned a contract!" This is NOT true! This did not happen. 5 witnesses heard him say this in my barn. DO NOT DO DEALS WITH THESE PEOPLE NO MATTER HOW GOOD THE DEAL SEEMS! He is now in breach of contract with WSECU and is being demanded to buy the loan back by them, in which case he will then assume ownership of the vehicle and I am left without the truck I traded in, OR the one I purchased. I will see it thru that he gets investigated for every Extended Warranty he's ever sold. If you have purchased one, check into it!
    • Review from Bl B

      1 star

      12/28/2023

      Dishonest business. Do not buy from this business! RV issues to be 'fixed' weren't done or were substandard. A few examples: told batteries would be replaced with new ones. They weren't. Batteries totally died 8 miles from business location. Told to take care of trying to jumpstart ourselves. Generator wasn't starting either. Found out later oil change was not done. Oil plug in Generator was essential welded in place and couldn't be removed. Oil had to be siphoned out - slug thickness. Obviously dishonest representation. Contract to fix broken overhead bed. They replaced motor but not bed. Bed started to come down over driver and got stuck over windshield viewing area. Couldn't see to drive rv. They tore controller apart to get it temporarily go up into place but left everything torn apart. No actual 'fix'. Trim replaced in main living area fell down after 2 weeks. Refrigerator was not attached and fell out while driving. Found out wheels were still also in place! Water heater quit after 2 weeks. DEF system had to get replaced after a few weeks. Deceleration had started. Suspension bar had to get replaced to drive safely. Shocks were loose. One was knocking - it was so bad. Waited for title the designated time. Called to find out where it was since not received. Told they'd had it for 2 weeks and 'forgot ' about it. I had to drive over to get it. I could go on and on. To date unexpected costs have been over $10,000! Absolutely do NOT recommend buying from these people. They do not follow through or standby their word.
    • Review from Dawn S

      1 star

      09/21/2023

      Stay away traded in our fifth wheel on a motorhome. The motorhome caught fire on way home. It's been six weeks and they still haven't paid off our trade in they have it for sale and wrote finance company an insufficient check. Extremely shady business. It seems to me they are robbing ***** the pay **** and have no problem lying and being shady s******* people over. Will be retaining an attorney.

      Truck City RV Sales, Inc Response

      12/08/2023

      We do apologize that this happened to you. The motorhome catching fire was no fault of ours, unfortunately things can go wrong with used motorhomes. We paid off the 5th wheel, refunded your service contract in full, and refunded your licensing fees as well. It may not have been done the second we received the 5th wheel, but we did take care of everything. We do apologize for the inconvenience and the time it did take, as these things can take time. The owner was honest with your husband the whole time, and he was told why there were any delays. It is all done now and has been for a while. Again, we do apologize for the inconvenience. 

      Thank you,

      Truck City RV Sales

       

    • Review from Michael S

      1 star

      10/13/2022

      These guys are scammers-we had an inspection done on a unit and of course it found significant safety issues and other major rvs. They disparaged the inspector and claimed he was incompetent.These guys aren't honest.

      Truck City RV Sales, Inc Response

      05/24/2023

      *******************, 

      We are sorry you felt that way. The inspector that you used, found mostly cosmetic issues and does not even test drive it. He is now banned from our lot, not because of dishonesty on our part. Older RVs are going to have small issues. They are not going to be brand new. RVs get issues just sitting doing nothing, it happens. We also reimbursed you your fee for the inspection and your deposit. 

    • Review from Rick C

      1 star

      01/20/2022

      I was in contact with 2 different salesmen about an RV they had, I had talked to them twice on the phone about my situation, I'm in *******,** and they are 5 hrs away so asked them to please send me a video walk around of the unit and they agreed but I never received the video. I'm now glad they didn't because I won't buy from someone who can't do the little things for a customer. I was pre approved for a loan so now I'll spend my money somewhere else. These people don't deserve to have your business The salesman name was ****

      Truck City RV Sales, Inc Response

      06/14/2022

      I am sorry you feel this way. We apologize for the inconvenience and would love to help you if you are still wanting to see video of an RV.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.