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Find a Location

Astria Sunnyside Hospital has 33 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Astria Sunnyside Hospital

      1016 Tacoma Ave Sunnyside, WA 98944-2263

    • Astria Sunnyside Hospital

      PO Box 719 Sunnyside, WA 98944-0719

    • Astria Sunnyside Hospital

      110 S 9th Ave Yakima, WA 98902-3315

    • Astria Sunnyside Hospital

      502 W 4th Ave Toppenish, WA 98948-1616

    • Astria Sunnyside Hospital

      222 E 2nd St Grandview, WA 98930-1342

    Business ProfileforAstria Sunnyside Hospital

    Hospital
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Family practice and specialty health care services.

    Business Details

    This is a multi-location business.

    Find a Location

    Astria Sunnyside Hospital has 33 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Astria Sunnyside Hospital

        1016 Tacoma Ave Sunnyside, WA 98944-2263

      • Astria Sunnyside Hospital

        PO Box 719 Sunnyside, WA 98944-0719

      • Astria Sunnyside Hospital

        110 S 9th Ave Yakima, WA 98902-3315

      • Astria Sunnyside Hospital

        502 W 4th Ave Toppenish, WA 98948-1616

      • Astria Sunnyside Hospital

        222 E 2nd St Grandview, WA 98930-1342

      Location of This Business
      1016 Tacoma Ave, Sunnyside, WA 98944-2263
      BBB File Opened:
      10/26/2004
      Years in Business:
      39
      Business Started:
      4/1/1985
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Non-profit Organization
      Alternate Business Name
      • Ahtanum Ridge Family Medicine
      • Astria Ambulatory Surgery Center
      • Astria Health Center
      • Astria Hearing and Speech Center
      • Astria Plastic Surgery Center
      • Astria Urgent Care Center
      • Central Valley Gastroenterology - Yakima
      • Central Valley Vascular Center
      • Central WA Occupational Med-Toppenish
      • Central WA Occupational Med-Yakima
      • Central WA Surgical Associates
      • Central Washington Anesthesia Services
      • Central Washington Occupational Medicine-Toppenish
      • Central Washington Occupational Medicine-Yakima
      • Central Washington Orthopedic Surgeons
      • Central Washington Rehabilitation Clinic
      • Central Washington Surgical Associates-Toppenish
      • Central Washington Surgical Associates-Yakima
      • John Hughes Student Health Center
      • Occupational Health Services
      • Plastic Surgery Center
      • Selah Clinic
      • Specialty Center Surgical Group
      • Summitview Family Medicine
      • Sunnyside Community Hospital & Clinics Home Medical Supply
      • Sunnyside Community Hospital Outpatient Center 5
      • Sunnyside Community Hospital Yakima Outpatient Surgery
      • Sunnyside Pediatric Clinic - Dr. Anne M. Nealen
      • Terrace Heights Family Physicians
      • Valley Internal Medicine
      • Valley Medi-Center
      • Valley Regional RHC V
      • Vintage Valley Family Med
      • Westside Medi-Center
      • Yakima Valley Hearing & Speech Center
      • Sunnyside Community Hospital
      Additional Contact Information

      Phone Numbers

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      04/01/2024

      Complaint Type:
      Billing Issues
      Status:
      Answered
      I've had ongoing issues with the billing department at Astria Health center for years now. There are several invoices that were billed to insurance improperly and can never get it resolved. You will see on the attached notes I took every time I received an invoice I would be told not to pay, but I end up getting another invoice in the mail. The most difficult part about this is you cannot speak to anyone with regards to billing, they have a billing department but I've left them countless messages with not a single call back. Now these invoices, some from many years ago which I was told not to pay are getting sent to collections. I spent two hours in the clinic a few weeks ago waiting to talk to the manager (*********************), he assured me he would get to the bottom of everything and stay in touch with me (as you will see on my notes). After reviewing with **** in person he agreed there were some mistakes on their end. He has still not called me back either or followed up on any of these outstanding invoices. I asked him to touch base with the collections agency they sent this to so the bills don't incur any additional fee's or penalties, and so they know this is a work in progress and it doesn't affect my credit but he has not done that either to my knowledge. My biggest fear is this is going to affect my credit but these bills are not correct, I just can't get anyone to help me there. I've attached every single invoice & documented notes I have from every visit & phone conversation with everyone I've had their over the years. I don't know what else to do, please help...
      Read More

      Customer Reviews

      2 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Helen W

      1 star

      12/04/2023

      Misleading billing - was charged hundreds for a general lab draw. Their billing was 3x what a lab charges - they send you to collections without calling or proper notification. They dont call you back and they disconnect by hanging up on you. Worst customer service and worst billing team.

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