ComplaintsforFounders Choice, Inc.
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Complaint Details
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Initial Complaint
05/26/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Custom cabinets were chosen, design paid for, and cabinets were paid for in full on March 15th. On March 21st the company closed with no warning and we didn't find out until May 26th, when our cabinets were roughly two weeks late for delivery. Website is locked, social media is disappeared and no one is reachable. We've received no contact at all, and our money was taken at a time when management clearly knew what was going on.This is outright fraud, and I have no idea if you can be any help in recovering our lost funds from a company that has folded.Initial Complaint
03/29/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Business took $500 deposit on February 20, 2024 toward construction of new cabinets for our home. Business closed abruptly earlier this month (on March 7th?). Were not able to obtain a refund of our deposit without help.Initial Complaint
03/22/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
My wife and I wanted to have our countertops done. We found Founders Choice **** at the Tacoma home show in January and contacted them to do our counters. We met with them in February and picked a quartz countertop.We paid in full to have the old countertop removed and the new one installed on 2-21-2024.A man came to do the template for the counters on 3-6-2024.After that we sent multiple emails to follow up on being able to view the quartz that was selected for our job.Our counters were to be installed on 3-20-2024.On 3-15-2024, *************** Founders Choice Operations Administrator finally emailed back that "I am sorry to inform you that Founders Choice is no longer in business as of Thursday March 7, 2024."We'd like to get our money back, but there has been no response.
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Customer Complaints Summary
3 total complaints in the last 3 years.
3 complaints closed in the last 12 months.