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Find a Location

Fircrest Door LLC has 1 locations, listed below.

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    Business ProfileforFircrest Door LLC

    Doors

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    This company offers residential and commercial custom door manufacturing.

    Business Details

    Location of This Business
    3024 S Mullen St STE A, Tacoma, WA 98409-2389
    BBB File Opened:
    1/13/2004
    Years in Business:
    74
    Business Started:
    1/1/1950
    Business Started Locally:
    1/1/1950
    Business Incorporated:
    12/1/2014
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Fircrest Door Co LLC
    Business Management
    • Mr. Brian Bannon, Member
    Contact Information

    Principal

    • Mr. Brian Bannon, Member

    Customer Contact

    • Mr. Brian Bannon, Member
    Additional Contact Information

    Fax Numbers

    • (253) 564-0863
      Primary Fax

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/05/2024

    Complaint Type:
    Customer Service Issues
    Status:
    Resolved
    On Oct 11th (Oct 16th credit card chg date) I ordered 9 Fir Shaker Doors & jams to be fit and stained. To be installed by my own contractor. 18 mos. ago I used the same company & representative to replace 9 doors on the main floor. It was quality work, so I was happy to order the same doors for the 2nd floor. Silly me I did not do the same due diligence as before. Chasing after my doors due in early Nov I learned from ******* that no orders have been coming in and contracting agencies who received checks have seen them bounce. I have tried to contact the owner ***********************, who does not answer phone or email. I have called city licensing agencies and found their UBI#********* but was aghast to learn this LLC might have dissolved in late May and that there is no bond on file. So taking my $ well after that is fraud. I am filling a police report but hope you can help me recoup my money and ensure others are not similarly bilked. Thank you
    Read More

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    nilgun M

    1 star

    05/31/2024

    This is the worst customer service ever ! I have ordered my door all the way in Febuary 14th . I still don't have a door. He has had many excuses why it wasn't ready. Will not give me a refund $731.87 . I'm hopping to get justice.... i have tried in many ways to get this resoled . He has nothing but lied to me . He begged me to not ask for my refund because his secretary had embezeld over $160.0000 from him and this is why he is behind and didn't have the money that the *** froze his accounts .This is why it wasn't ready... Every week i stopped in...and either he wasn't there or my door wasn't ready. His name is *********************** leaving me out of money and no door at all. Filled by *************************

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