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Additional Information

Not BBB accredited

Additional Information for Go Mobility

View full profile
Location of This Business
6515 S L St, Tacoma, WA 98408-3218
BBB File Opened:
8/25/2011
Years in Business:
15
Business Started:
7/1/2009
Business Started Locally:
7/1/2009
Business Incorporated:
7/15/2009
Licensing Information:
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Type of Entity:
Corporation
Alternate Business Name
  • Go Mobility Online
  • Go Mobility Scooters, LLC
  • Go Mobility Scooters
  • 2 J C LLC
Business Management
  • Mr. Eric Hecht, Member
  • Mr. Jeff Cooperman, Member
Contact Information

Principal

  • Mr. Eric Hecht, Member

Customer Contact

  • Mr. Eric Hecht, Member
  • Mr. Jeff Cooperman, Member
Additional Contact Information

Fax Numbers

  • (866) 888-4959
    Primary Fax
Serving Area

Go Mobility Scooters serves the State of Oregon.

  • OR
Service Type
Products and Services
Electric Scooters, Power Chairs, Lift Chairs, Patient Lifts, Medical Beds, Wheel Chairs
Payment Methods
  • Credit Card
  • Amazon Payments
  • American Express
  • Apple Pay
  • Discover
  • MasterCard
  • PayPal
  • Visa
  • Visa, Mastercard, Discover, American Express, PayPal, Google Checkout
Refund and Exchange Policy
  • 30 Day – Hassle Free - Return Policy

    We want you to be 100% satisfied with every purchase you make at Go Mobility Scooters. Our goal is to make certain that every purchase will work for your unique situation and needs. However, occasionally you may receive an item that doesn’t work for you. If you need to make a return, you may return most products for a full refund. The customer is responsible for return shipping and a 15% restocking fee. (please see all guidelines below)

    • The item must be in new condition – no damage, no scratches, etc. - with original packaging and all parts and accessories.
    • Products must be returned in original packaging. You can contact customer service if you need to purchase new packaging.
    • A Return Authorization (RA) must be requested from Go Mobility within 30 days of delivery.
    • Once the RA has been received from Go Mobility, products must be returned within 14 days.

    No Return Items:
    Accessories cannot be returned.
    Harmar Lifts cannot be returned.
    Luggie parts and batteries purchased separately (from scooter) are non-returnable.

    No Restocking Fee Items:
    All MK batteries under warranty that are faulty do not have any restocking fee or cost of return shipping. We will simply send you a free replacement.
    Exceptions:
    Smart Scoots only have a 14 day return policy.
Business Categories
Electric Scooter

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