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ComplaintsforElevation Landscape & Design LLC
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
08/12/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I hired Elevation Landscape to install a paver patio at our new house in *******, **. The patio came out fine but they installed steps to the bulkhead that were not up to code and became dangerous to walk down. My wife stepped down on one and it came detached& she almost fell from the bulkhead to the beach. After that several pavers came detached as well. We told the owner, *****************************, that we were not comfortable with the steps last year after he built ********* made minor changes but the steps were still not safe. I have attempted to contact him by phone, by email & via text without a response. I have started to take out the steps due to the danger the pose to **************** I feel that he should take care of the problem so it is safe and legal.
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Contact Information
Tacoma, WA 98444-2464
Business hours
Today,8:00 AM - 5:00 PM
MMonday | 8:00 AM - 5:00 PM |
---|---|
TTuesday | 8:00 AM - 5:00 PM |
WWednesday | 8:00 AM - 5:00 PM |
ThThursday | 8:00 AM - 5:00 PM |
FFriday | 8:00 AM - 5:00 PM |
SaSaturday | Closed |
SuSunday | Closed |
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.