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ComplaintsforFather Nature Landscapes of Tacoma, Inc.
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
01/03/2024
- Complaint Type:
- Order Issues
- Status:
- Resolved
We contracted for design services to design the front, side, and back yard of our house. We paid the contractual fees in full, and the company has become unresponsive. The provided one design, that was a start based on the plans we provided from another company, but has failed to provide revisions, detailed plans, or taken into account the main needs of the yard design.Business response
01/05/2024
Hi ****,
We received your complaint filed with BBB; it's below. Can you tell me more about why you are unhappy? I checked with staff and we believe we delivered the *************, do you have it? If you do, please elaborate about why you are not pleased with the design.
I noticed in our settlement you mention "finish the job" so I would appreciate knowing what you mean? If possible, we would like to make you happy and resolve your issues, if reasonable for both parties.
I look forward to hearing from you,Customer response
01/10/2024
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
***********************
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Contact Information
7718 Portland Ave E
Tacoma, WA 98404-3326
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Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.