ComplaintsforPark 52 Inc

• Initial Complaint

  01/22/2023

  Complaint Type:

  Service or Repair Issues

  Status:

  Answered

  More info

  Under RCW ***** 1) Not more than twenty-four hours, where the defective condition deprives the tenant of hot or cold water, heat, or electricity, or is imminently hazardous to life;(2) Not more than seventy-two hours, where the defective condition deprives the tenant of the use of a refrigerator, range and oven, or a major plumbing fixture supplied by the landlord; Park 52 has left me without hot water 2 times for 3 days. Most recently was 1/18/2023 and they refuse to complete a r hire a plumber that is not their own.

  

  Business response

  01/23/2023

  On 1/20/2023 ************************* but in a work order request for Maintenance and we sent a tech out the same day. Unfortunately we were not able to get a part as the part store had closed. This is not a standard part that you can get from Lowes or *********** We informed the ******* that we would not be able to get the part and we would be back on Monday.

  Landlord tenant law requires that-

  LandlordFailure to perform dutiesNotice from tenantContentsTime limits for landlord's remedial action.
  If at any time during the tenancy the landlord fails to carry out the duties required by RCW 59.18.060 or by the rental agreement, the tenant may, in addition to pursuit of remedies otherwise provided him or her by law, deliver written notice to the person designated in *RCW 59.18.060(14),or to the person who collects the rent, which notice shall specify the premises involved, the name of the owner, if known, and the nature of the defective condition. The landlord shall commence remedial action after receipt of such notice by the tenant as soon as possible but not later than the following time periods, except where circumstances are beyond the landlord's control:
  (1) Not more than twenty-four hours, where the defective condition deprives the tenant of hot or cold water,heat, or electricity, or is imminently hazardous to life;

   

  commence means to start or begin. By sending a repair tech out on Friday, same day as work order was received, we started the repair.

   

   

   

• Initial Complaint

  12/08/2022

  Complaint Type:

  Product Issues

  Status:

  Answered

  More info

  I paid this property management company a $500 deposit for a home for rent as well as $65 per application fee. I wasnt approved for the house (so I think?) no one ever emails back!! I have emailed for a week straight requesting my deposit back and havent heard anything from anyone! Reading all of the other reviews online it seems they like to unjustly keep peoples security deposits. Very shady company. Steer clear. They also use a third party billing company to make things even more difficult and Im sure to make it easier to be sketchy and keep peoples money.

  

  Business response

  01/10/2023

  After we processed *************************** application and we were not able to offer her an approval, we explained to her that there are restrictions on when we can issue a refund. Once the 3rd party company, PSN, allows us to refund payments, the payment will sent back to ******* She has received her refund.  

   

  I believe this issues has been resolved. 

   

  ********************************************

  Managing Broker

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