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Find a Location

Odyssey 1 has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Odyssey 1

      2310 Mildred St W Ste 110 Tacoma, WA 98466-6052

    Business ProfileforOdyssey 1

    Recreation Center

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    This company offers family entertainment including video games, laser tag and a jungle gym arena.

    Business Details

    Location of This Business
    2310 Mildred St W Ste 110, Tacoma, WA 98466-6052
    BBB File Opened:
    11/7/1995
    Years in Business:
    30
    Business Started:
    9/1/1993
    Business Started Locally:
    9/1/1993
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Business Management
    • Ms. Robin Maylor, Owner
    Contact Information

    Principal

    • Ms. Robin Maylor, Owner
    Additional Contact Information

    Phone Numbers

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/29/2022

    Complaint Type:
    Customer Service Issues
    Status:
    Unanswered
    On May 27, *****, I went inside to Odyssey 1, paid for my three kids to get admitted, and were kicked out. They didnt return the money to us. I am asking for the refund .

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Hillary V

    1 star

    10/07/2023

    if we can give a zero we would. They pick and choose who can bring in goody bags. The manager told me we couldn't bring goody bags in and I could stand outside and hand them out after the party, yet the table next to us had goody bags and other people had chick fill a cups and prime drinks in there. Because our goody bag consist microwave popcorn bags that were not popped we couldn't bring it in as if they had a microwave for the kids to pop it in at the table it something. we had the bags wrapped in plastic. I get they say no outside food or drinks brought in but I believe they are talking about like no bringing in pizzas or chicken since they have a food bar already there. The management is on a power trip and pick and choose. I missed my son opening his presents because of having to run outside every time someone was leaving. The young kid working was great but we did not leave him a tip do to the manager and we didnt want the manager to get any part of a tip. Very disappointed and will not be back!!!! It was a goody bag for goodness sake. Then when cashing out the bill the manager asks don't you want to tip..uh nope! Spent ****** in two hours for a birthday party and missed the most important memories of my son opening his presents due to the manager being discriminatory. They need to find a new manager and one that is not on a power trip!!! I told every parent that the manager said no goody bags and the party next to us as well all the parents were appalled!! That's a lot of money that could have been made thru word of mouth but not now because of the manager. He needs to be retrained of what can be brought in. What birthday party doesn't have goody bags. I would like to be contacted from the owner as well then I may think about taking this review down!

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