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Find a Location

TriState Roofing Inc has 1 locations, listed below.

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    Business ProfileforTriState Roofing Inc

    Roofing Contractors
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.53/5stars

    Average of 17 Customer Reviews

    Customer Complaints

    12 complaints closed in last 3 years

    5 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/14/2014

    Years in Business: 16

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    TriState Roofing Inc offers Roofing Replacement, Window Replacement, Siding Replacement, Gutters, Gutter Covers and Attic Insulation. 

    Products & Services

    roofing contractors, Roofing , Commercial Roofing, Vinyl Window Replacement , Siding , Gutters , Attic Insulation , Roofing, Windows, Siding, Gutters, Attic Insulation

    Business Details

    Location of This Business
    1901 Center St, Tacoma, WA 98409-7897
    BBB File Opened:
    8/2/2010
    Years in Business:
    16
    Business Started:
    11/1/2007
    Business Started Locally:
    11/1/2007
    Business Incorporated:
    10/16/2007
    Accredited Since:
    5/14/2014
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    • WA State Contractors License TRISTI*931QH
    Type of Entity:
    Corporation
    Alternate Business Name
    • Tri State Roofing
    Hours of Operation

    Primary

    M:
    8:00 AM - 7:00 PM
    T:
    8:00 AM - 7:00 PM
    W:
    8:00 AM - 7:00 PM
    Th:
    8:00 AM - 7:00 PM
    F:
    8:00 AM - 7:00 PM
    Sa:
    10:00 AM - 2:00 PM
    Su:
    By Appt. Only
    Business Management
    • Mr. John Gary Holum, President
    Contact Information

    Principal

    • Mr. John Gary Holum, President

    Customer Contact

    • Mr. John Gary Holum, President
    Additional Contact Information

    Fax Numbers

    • (253) 363-8288
      Primary Fax

    Phone Numbers

    Website Addresses

    Industry Tip

    BBB Tip: Hire a trusted roofing contractor to repair, replace roof

    Customer Complaints

    12 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/03/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    My wife and I entered the ****** days $10,000 raffle in 2023 (on one submission). To qualify, you are required to have a sales representative come to your property, review your projects, and offer bids. We did this but the price points were a little concerning and the salesperson attempted to use some high pressure tactics to get us to bite. We declined as our roof still has a few years left. A few months later we received a call back - we won the $10000 raffle! They sent the sales manager out to review our projects. With a sour taste in our mouth from our last experience, we opted to vet their quality by utilizing the winnings to address smaller projects (with the intent to use their services for our bigger roof replacement if their quality was worth their higher price points). We never heard back from the sales manager and were informed later that the manager parted ways with the company. We were promised the replacement would take care of us. We have attempted to get the ball rolling and have lodged ~20 calls with the company, speaking with a variety of representatives - each one saying theyll ensure we are taken care of. To date, they have not contacted us proactively and only assuage our concerns if we call first but nothing ever happens.At this point, we are convinced the raffle is a scam to drum up leads where their aggressive sales tactics can take advantage of unsuspecting clients. Our only recourse is to alert the community to Tristate roofings deceptive practices.
    Read More

    Customer Reviews

    17 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Gail G

    5 stars

    06/23/2024

    Tri-State Roofing installed a beautiful new roof for me about eight years ago. I recently contacted them again for new covered gutters. Everything looks great! **************** was fantastic. The installers were fast and friendly. They had good solutions for my old house's quirks. I highly recommend Tri-State.

    TriState Roofing Inc Response

    06/24/2024

    Hello ****,

    We appreciate the great review and are pleased to hear we were able to help you with you home exteriors needs yet again.

    Local BBB

    BBB Great West + Pacific

    BBB Reports On

    BBB reports on known marketplace practices.

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