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ComplaintsforTacoma Laser Clinic, LLC
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Complaint Details
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Initial Complaint
12/21/2023
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
Tacoma laser clinic rips people off and I had Sculptra and I wanted fillers and I am not happy with the results because is there are no results and she injected it to a mouth nerve and my face was distorted and she had to ********** to get it back to normal and I had fillers last year they messed up and no compensation for there mess up and they over charge they arent qualified. Im so disappointedInitial Complaint
12/08/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
On December 1st or 2nd I went to Tacoma laser clinic and paid for 2 vials of Scultptra at $800 per vial. I have had Sculptra done with them several times in the past and consistently my results have become less and less like I was receiving diluted product. This last time I came up to have my Sculptra done I asked that it be reconstituted in front of me so I could ensure I was getting the full amount of product I paid for. I was told when the injector came in that they don't do reconstitution in front of clients because it has to be completed several days prior to injection. The injector, Jordy, then went on to say don't worry we reconstitute our product considerably as to not cause lumps. This is concerning to me for two reasons: I had already thought the product was being diluted down, and there is no way I received all the product I paid for because the difference from the first time I received Sculptra to all the previous times is extremely noticeable. I loved the first time they did it. It was a new product they were just marketing, ***** completed my treatment, and I loved it. I called the office to discuss my issue but was not offered anything for my grievances. I'd like to have this issue addressed because I believe they had ripped me off by not giving me all the product that I have paid for. Another way I can tell the product was reconstituted down considerably was because the needle didn't clog as it had done previously. Also, these lumps that I'm supposed to massage under my skin are non-existent. Thank you for looking into this. I will add photos and receipts in the near future. I just wanted to get this part submitted.
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Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.