705 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Robin O
5 stars07/18/2024
Very happy with out Milgard windows. We had to have the lock replaced on sliding door and the springs on a double hung window. Both the door and window are 10+ years old, and both repairs were completed quickly and at no charge. I would highly recommend Milgard to anyone looking to replace their windows!Review from Anita B
5 stars07/18/2024
Overall responsive to issues. Service tech very efficient and did a great job.Review from Ellen M
5 stars07/18/2024
Excellent professional friendly customer service! Highly recommend ********************** to service your window needs!!!Review from T G
1 star07/18/2024
It took 6 months to perform work under warranty after multiple cancellation of scheduled appointments that were cancelled on the day of (***** minutes prior to arrival many times). The moving section of some smaller windows do not match after replacement; they're either too loose causing loud noise when closing or move too far when closing causing the frame of the moving section to crack. Milgard's response: home owner's responsibility!Once they do the work they never accept any mistakes on the quality of work done under warranty - in fact they have an attitude performing such work at all and try their best to refuse contractual warranty. Windows are low quality & defective, warranty service quality unacceptable.Review from Alexis Q
5 stars07/17/2024
The technician was so professional and knowledgeable. He came on time, serviced 3 of our windows quickly and answered all my questions! Thank you!Review from James P
5 stars07/16/2024
Technicians have always been friendly and professional. ( Have had 3 service calls to replace windows over the past 15 years)Review from John L
3 stars07/15/2024
Technicians were great. **************** not so good. Builder installed dark frame windows in the desert heat. The beading has been annually replaced since new (4th time). The builder has since replaced the windows in the model home with tan frames. (Would have been nice if Milgard had coached them on color) Now on our 4th replacement we were told and advised in writing to remove ALL blinds, draperies, shutters and move all furniture near the windows (complete home). Our custom *************************** Pirouettes are not designed to go up and down and our custom drapery would need to be stored folded properly. We considered hiring a pro to R&R all window treatments but cost drove us to try. After working all day Sunday to comply with Milgard's instructions, the crew showed up and said "No, we don't need to go indoors". Milgard needs to get their %#@! together and communicate specifics to the actual job.Review from Leslie V
5 stars07/13/2024
Milgard is a great company to stand behind their products. They have always given great customer service and the technicians they send to my home are always respectful and good workers.Review from leonard c
5 stars07/13/2024
they garantee there product and they meant it they replaced 10 windows no charge and they where 10 years old I would recommend this company to anyone needing new windows fantasticReview from Sandra A
4 stars07/11/2024
Technician was late but did a good job installing the window. i asked that he check other windows and he said hw could not do that.
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