Business ProfileforValentine Roofing Inc

Had a brand new roof and gutters put on by this company in 3/2022, cost $40K. This week we looked up in the attic and saw a major leak and mold growing. They sent out a guy to look at it and he went back and told the office it was condensation and would dry out. I requested a second opinion because that is not what I'm seeing. They sent a second guy who shook his head back and forth and said this is not good. He told me 2 of the 4 roof vents were incorrectly put in and the holes in the plywood were too large. The water is leaking down and under the underlayment on the plywood sheathing. He tarped the roof as I wait to hear what Valentine plans on doing. They emailed me saying they would send roofers out next week to seal the vents and that the plywood would dry up on its own. This is not even 2 years old and obviously they did not install correctly in the first place. Oh did I mention they totally forgot to install one vent when originally installing the roof and came back out pulled back the roofing material at that spot and cut a hole. (Yes this is the one majorly leaking and causing mold). I called up Valentine and couldn't get a word in with the ************************* that claims to be the owner of the company and she constantly told me I was yelling at her. I told her they needed to replace the wet and moldy plywood and cut the hole in a new piece to the correct size, she said they will not replace the plywood (that's not how they do things!) I do not want mold in my house and I don't want them to cover it up because it will always be there and could grow rapidly. I've asked numerous times to talk to the true owner but they will not assist with my request. Not only this roof, but I have referred them business to install 2 other roofs at my place of work and a friend.