ComplaintsforAquaPure
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Complaint Details
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Initial Complaint
03/18/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Tried to return item because product contains too many chemicals - it's a vegetable and fruit cleaner. Requested a refund several times, but we've been ignored.Have previously filed this complaint, but the number I was given to check status did not work Cost was $114.99Initial Complaint
01/29/2024
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
Order Number GU7944-AQUAPURE HAVE BEEN TRYING TO RETURN 2 AQUAPURE PRODUCE PURIFIERS SINCE 6 JAN 2024 - THE ***** WERE NOT WHAT I HAD EXPECTED. THE VENDER MESSAGED ME ON 6 JAN 2024 THAT I HAVE ESCALATED YOUR CONCERN TO OUR MANAGER SO THAT WE CAN PROVIDE YOU WITH THE BEST POSSIBLE ASSISTANCE.I HAVE RECEIVED NOTHING MORE FROM THE VENDER. I EMAILED THEM AGAIN ON 17 JAN 2024. NO RESPONSE.Customer response
02/02/2024
No receipt.
I purchased 2 AquaPure Produce Purifiers for $119.99, ********* credit card on 12/21/23
AQUAPURE
18205 **************
******* ** 98188
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BBB Rating & Accreditation
This business is not BBB Accredited
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Contact Information
18205 Andover Park W
Tukwila, WA 98188
Customer Complaints Summary
2 total complaints in the last 3 years.
2 complaints closed in the last 12 months.