ComplaintsforThe Bankruptcy Center
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Complaint Details
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Initial Complaint
01/20/2023
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
This business, which alleges it is BBB accredited, sends repeated mailings in envelopes ****ed "OFFICIAL NOTICE" "CONFIDENTIAL INFORMATION" and bearing a "CASE NUMBER" conveniently placed like it would appear in a mailing from a court in an effort to make its mailing look like one from an official government agency or court. The letter itself bears a BBB Accredited Business seal and recites "we recently sent you a letter about changes in the new bankruptcy laws and your credit report ... and we have not heard from you regarding this matter" which makes it sound like something from a collection agent. These sharp business practices and the lack of a return address **** the sender as an organization that is NOT a better business. If ****** is a legitimate, ethical, "better" business, why does it need to give the impression that it is a court or government agency, and why the aggressive collection-style language. This isn't a better business and if it is BBB accredited, that accreditation should be revoked until the Bankruptcy Information and Re-Establishment Center stops hiding behind mailings styled "OFFICIAL NOTICE" containing a "CASE NUMBER" that mislead unsophisticated recipients into opening its ****eting drivel.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.