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          Stages Cycling, LLC has 1 locations, listed below.

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            Business ProfileStages Cycling, LLC

            Bike Repair

            Contact Information

            1220 Main St

            Ste 400

            Vancouver, WA 98660

            Visit Website
            (800) 717-8076

            Customer Reviews

            1/5

            Average of 5 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            20 complaints closed in last 3 years

            16 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 12

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            Location of This Business
            1220 Main St Ste 400, Vancouver, WA 98660
            BBB File Opened:
            7/26/2019
            Years in Business:
            12
            Business Started:
            6/22/2012
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Limited Liability Company (LLC)
            Business Management
            • Mr. James Liggett, Managing Member
            Contact Information

            Principal

            • Mr. James Liggett, Managing Member

            Customer Contact

            • Mr. James Liggett, Managing Member
            Read More Business Details and See Alerts

            Customer Complaints

            20 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            05/05/2024

            Complaint Type:
            Product Issues
            Status:
            Unanswered
            Purchased the Stage Cycling SB20 Smart Bike indoor trainer for $2,794.70. I've had ongoing issues starting when the SB20 was well under warranty, to the point the SB20 is unusable. I've contacted Stages Cycling many times over the past few years, all starting when the SB20 was well within the warranty. I've submitted many tech support tickets through Stages Cycling online portal. Never received a response. I've called the tech support many times and never spoke with a human while waiting on hold. The last tech support request was submitted in March 2024 with no response. I followed up many times to the ticket with absolutely no response. Since there has been no value to this purchase and Stage Cycling doesn't support their product, I'm requesting Stages Cycling refund $2,794.70.
            Read More
            Read 19 More Complaints

            Customer Reviews

            5 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Jason R

            04/17/2024

            On March 13th, 2024 I paid for a factory install of a Stages Cycling power meter on a bicycle crank that I already own. After receiving my crank, I was informed by Stages customer service department that they were no longer offering factory installs, and would be returning my crank and refunding my purchase. I did receive my crank (March 28th) but have not received the $350.61 that they stated would be refunded to me. Since then, I have tried in every way possible to contact customer service without success. Today's date is April 17th, 2024. I have alerted my credit card company about my situation, and will be working with them to retrieve the money owed to me by Stages Cycling. I am writing this review in the hope that it will serve to alert others to the difficulties that I am currently experiencing with this company.
            Read 4 More Customer Reviews

            Local BBB

            BBB Great West + Pacific

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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