ComplaintsforAcuity Group PLLC

• Initial Complaint

  05/10/2022

  Complaint Type:

  Product Issues

  Status:

  Answered

  More info

  Acuity Forensics was assigned to oversee the accounts during my business dissolution with a Partner which was prolonged due to numerous assets needing to be sold. This was an Arbitration case, and I objected to this firm as the overseer due to ************************* purposely withholding critical financial information (that was in my favor) from my Attorney immediately prior to the beginning of proceedings, as documented by the **** We are down to the final dispersement of funds, unknown amount, as she had provided no hard number. I asked the amount be wired into my Bank account, both for security reasons, and timeliness. Despite providing account and address info, she refuses to wire the money, telling me if I don't provide an address (which I have) she will spend my money to do an "investigation" into it. She now is choosing against my wishes to mail it. However, I am getting no response that she has mailed it, no tracking number provided, or response other than she was busy on May 2nd and 3rd. She refuses to answer any email questions or respond. This money is already past due from mid April. Despite the fact that her Company was hired to oversee the accounts, she has treated me like I am under her charge, she does not have to answer to me for anything she does with my money, and has constantly been adversarial with me and not neutral as she is supposed to be and is with my ex business partner.. I want this affair closed, final money released WITH an accounting, and to be done with her and this matter. Her unprofessional behavior in not closing this in a timely manner and refusing to send the final funds in the most secure way needs to end immediately. I have supporting emails showing her lack of response and refusal to wire if needed

  Business response

  05/23/2022

  I write in response to the May 10, 2022 letter from your office regarding a complaint filed by ***************************, case ID #********.
  
  I am the court-appointed accountant for the wind down of the ******** business ventures with ***** and ***************************. This matter was contentious from the beginning (it should be noted that I spent more than two years providing the Rambergs and ********, and their attorneys with detailed monthly accountings). In addition. I ensured compliance with federal tax filings. Nothing was ever hidden from them or their attorneys and I am happy to provide the voluminous accountings, if necessary. 
  
  In March or April of this year, the final tax return for the businesses was filed. I provided the copy of the tax returns to all parties and informed them of the balance remaining in their accounts (which was significantly HIGHER than I projected, because the tax preparer had pre-billed last years fees and thus no tax fees were due this year) that would be refunded to them. 
  
  I asked the parties about the submission of their checks and ****************** responded that he wanted a wire sent. When my office manager went to the bank to get the wire sent, the bank required an address. The ******** refused to provide their address to us. After a lengthy back and forth with my office manager and various accusations and refusals for the address, I responded directly (please see attached I am also happy to provide the emails they sent to my office manager).
  
  It should be noted that I have over ***** emails on this case, most of which are some of the most egregious and unprofessional and accusatory communications that I have ever received all from the ********. Attached is communication between the ******** accountant, the Rambergs attorney and myself in which the abuse continued and is affirmed by the Rambergs attorney.
  
  I have never and would never keep a clients documents, not prepare or send financial reports, or not give them their money. The ******** refused to provide an address after we attempted to wire them money. When they refused to comply, leaving us without a reasonable option to get their money to them, they then write to you to complain.
  
  This, after receiving their money the same day they sent the letter. 
  
  Please let me know if I can offer any additional information regarding this very unfortunate situation. 
  
  Best Regards, 
  *******
  
  ****************************, CPA/CFF, CFE 
  CEO/FOUNDER

*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩