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ComplaintsforIronwood NW LLC
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Complaint Details
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Initial Complaint
04/03/2023
- Complaint Type:
- Order Issues
- Status:
- Unanswered
Signed a contract in 524/2020. gave $10000 down. Was suppose to do an Addition, 600 sq feet. Nothing happened. ***** going on so ok with excuse. Only talking with ***** in the office. 8/2010 **** and 3 others, architect, Project Manager and foundation person came to house. Looked over everything acting like he was going to start. Asked for more money. $55000. Paid. Permits were not turned into city till November, December 2021. Permits did not get passed till April of 2022. ***** in the office is the reason they were put into ********* *********** and got approved. Since then it has been excuse after excuse of why they were not starting. found out 4/3/2023 he is bankrupt, License suspended in Feb 2023, and suits filled against him.Initial Complaint
09/16/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
This company has been negligent in meeting their contractual abligation for services I paid for nearly 2 years ago. They come on and do a little work for a while then go awall for months on end with ZERO communication. I am hiring an attorney and need a resolution to this issue. I have been more than patient and understanding.Initial Complaint
08/10/2022
- Complaint Type:
- Order Issues
- Status:
- Unanswered
In May 2021 I signed a contract with Ironwood NW *************** (Business Lic: IRONWNL802CD) to build an **** on property in **************** at ******************************************************************************. At that time I made a down payment of $120,841.87. After the building permit was approved and issued the end of January construction was started in April. Since then we have had more delays some of which I have no explanation of or how it is being handled. I have email, phoned, etc and get no reply from the owner ******************* or the Project Manager *********************. I have made more project payments plus one change order payment (May 4, 2022 for $8,215) and now have paid out $192,528.87 to date. All I have to show is a hole in the ground and a little cement no forms poured. Also the change payment was for electrical and plumbing they put a $5 patch on the plumbing and nothing done to the electric.Some of the delays we were involved with and assisted in getting them resolved. However, now we have no idea what is wrong or what can be done.This was to be my dream home and I have worked very hard for this. I am ********************************************************************* and the family. Another problem is a family member has disabilities and the only emergency exit she has is a six foot drop into the hole where my **** is suppose to be. What are my options with the Bond and completing the building of the ****?Please help me with this. Thank you,******************************* ************************************************************************************* home phone ************ cell
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Customer Complaints Summary
4 total complaints in the last 3 years.
0 complaints closed in the last 12 months.