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Business ProfileforGold's Gym Vancouver
At-a-glance
Related Categories
Business Details
- Location of This Business
- 8700 NE Vancouver Mall Dr Ste 220, Vancouver, WA 98662-6402
- BBB File Opened:
- 8/11/2016
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Alternate Business Name
- NW Sports Fitness LLC
- Related Businesses
- Business Management
- Mr. Michael Williams, Manager
- Contact Information
Customer Contact
- Mr. Michael Williams, Manager
Customer Complaints
2 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
10/06/2022
- Complaint Type:
- Product Issues
- Status:
- Answered
Customer Reviews
2 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
James M
08/30/2023
Gold's Gym Vancouver Response
09/08/2023
Thank you for your feedback. As per the terms of your agreement, there is no provision for a freeze option. However, we are committed to providing exceptional customer service and understand that there may be variations in your usage patterns. Therefore, we offer alternatives to canceling your membership to accommodate any inconsistencies you may encounter. Our freeze option has changed since last year and all freezes now have a $15.00 per month freeze fee.
We received your notice to cancel on 8/30 and processed your cancellation with the required 30 days notice. Thank you for being a member and we wish you the best in your fitness journey.
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