Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Laclede Chain Co has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Laclede Chain Co

      3665 NW 32nd Ave Ste 120 Vancouver, WA 98660-5004

    • Laclede Chain Co

      603 SE Victory Ave # 170 Vancouver, WA 98661-8203

    Business ProfileforLaclede Chain Co

    Industrial Supply
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Laclede Chain Co has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Laclede Chain Co

        3665 NW 32nd Ave Ste 120 Vancouver, WA 98660-5004

      • Laclede Chain Co

        603 SE Victory Ave # 170 Vancouver, WA 98661-8203

      Location of This Business
      3665 NW 32nd Ave Ste 120, Vancouver, WA 98660-5004
      BBB File Opened:
      2/5/2007
      Years in Business:
      21
      Business Started:
      1/1/2003
      Business Started Locally:
      1/1/2003
      Alternate Business Name
      • Laclede Chain Manufacturing Company
      • Laclede Chain MFG Company
      Business Management
      • Steve Heuett, Manager
      • Debbie Smith, Manager
      Contact Information

      Principal

      • Steve Heuett, Manager

      Customer Contact

      • Debbie Smith, Manager
      Additional Contact Information

      Fax Numbers

      • (360) 694-2508
        Primary Fax

      Phone Numbers

      Customer Complaints

      0 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Ron U

      1 star

      01/31/2022

      I purchased tire chains for my ** from ******************* that was rated as heavy duty. I used the chains as they were required for cascade pass travel and installed per the manufacturer guidelines. The trip over the cascades was just fine and chains worked great. The return trip over the cascades went fine for several miles until we heard a loud bang sound. I pulled the ** to the side of the highway and upon further inspection the chains were wrapped around the wheel in a weird way and a tangled mess. Also there was damage to the wheel well, wooden box for the stair and heater propane line. I filed an Incident Claim Report with ******************* and they in turn forwarded to Laclede Chain Manufacturing. After 4 weeks, I got a letter of denial for my claim. Reason stated was chain was determined to have suffered from "Impact Breakage" and not defective materials or workmanship. I find this to be very misleading as the chains whether it be snow or ice...Chains have contact with road surface. So if they have any slack in the chains or too fast of speed or any related breakage...Laclede will use "Impact Breakage" as an out for claim denial. I find this practice really disgusting as the chain breakage caused about $1500 in damages. The chains maybe went 50 miles at a cost of $190 from *******************. So I am out $190 for poorly constructed chains and have to wait nearly 3 months for my ** to be repaired! Speed was 30mph or less and chains installed as per manufacturer; it all does not matter. So really buyer beware, ******************* shows a 1 year written warranty but its only if you do not use them and Laclede's warranty is a total sham!!!

      Local BBB

      BBB Great West + Pacific

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.