ComplaintsforTrue Precision LLC
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Complaint Details
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Initial Complaint
06/24/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
On April 25th, 2024, I entered into an agreement with True Precision LLC to fabricate and install iron railing in my home. The owner, *************************** quoted me $4300 for the railing (which included an wooden rail top). On April 25th, he came over to take all necessary measurements for the railing job. I paid him a deposit of $2,000 to start the process and he explained that it should be 2 weeks to have the railing fully complete and ready for him to install. On May 9th, 2024 **** said that he needed to come back over to take some additional measurements and later cancelled saying that he found what he thought was missing. Since then, I have called and texted with him for an update, which he initially was responding to. He claims that he was preoccupied with some domestic issues but was still committed to our project. For the past several weeks, he will not respond to me at all and we still have no railing at home.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.