ComplaintsforJulie’s Nails and Spa
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
08/18/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
I had full set done at thus salon on July 29th. A few days later i saw infected nail pinky. The nails started coming off, i found that my other nail got drilled so bad it cracked and is now damaged. I went back and asked for owner, they said she is not in and refused to provide her contact information to me. I have reported them . I want my $65 back as the business never did anything.Business response
09/09/2022
Dear whom may concern,
Sorry for the oversight but we have resolved this misunderstanding back in 8/16/2022 with the customer. Please let me know if there is anything else we can do to close this complaint.
Thank you,
*****'s Team
Customer response
09/09/2022
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
***********************
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Contact Information
7411 NE 117th Ave Ste 101
Vancouver, WA 98662
Business hours
Today,9:30 AM - 6:00 PM
MMonday | 9:30 AM - 7:00 PM |
---|---|
TTuesday | 9:30 AM - 7:00 PM |
WWednesday | 9:30 AM - 7:00 PM |
ThThursday | 9:30 AM - 7:00 PM |
FFriday | 9:30 AM - 7:00 PM |
SaSaturday | 9:30 AM - 6:00 PM |
SuSunday | 11:00 AM - 5:00 PM |
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.